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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 963 Showing 19,241-19,260 of 31,085 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better Than Siri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the price and Alexa works way better than Siri.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal assistant at an affordable price. We bought this to gift for our colleague who came in a short term visit from India, the product works fine there but not all features are working, need more localization to be done on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and simple speaker to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot and Alexa maje it easy to know updates and listen to music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great extension of my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is great for extending the fantastic features of the Echo. It allows me the opportunity to use my echo in other rooms of the house. My biggest complaint would have to be the sound quality...it is a bit trebly or AM radio sounding. My next purchase will be an echo bluetooth speaker so I can enjoy the rich sound that my echo provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product for Amazon users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for users of Amazon's products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gizmo ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a question, Alexa will answer it. She also gives great daily deals,just ask her what they are. This is my third Alexa product. I own two dots and the big one. If you do not need the blue tooth speakers, same some money and buy the dots.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon - Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these but the newer one has a better speaker .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, write my Best Buy review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love about an inexpensive smart speaker? Alexa wakes me with the morning weather and news, entertains me with music through my linked Pandora account and controls all my smart devices at home. I got three of them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fun device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small this divide is and is very intuative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to take the plunge into the smart house world after the recent price drop. The Echo is now a necessity in our house. We use it everyday, and have it connected to smart lights and outlets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still learning how to use Alexa. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Something new to learn. I am sure that it will be cool

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love getting immediate answers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience of small item makes asking information anywhere so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my nephew & he loves it!!! Great gift for anyone! He loves that it can help him with his schooling and day to day life!! He has it programmed to control his lights and other electronics! GREAT GIFT IDEA!! Now, I need one!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought it would be difficult to use at home, because I do not have much knowledge, I liked the price and also and I bought it, it took me a little time to learn but in the end I could do it, it works very well, although I am still learning it how to use, the good thing is that you are constantly receiving updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more options than google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had curiously bought the alexa when it was onsale and had an interest in smart home technology. The alexa has far more options than the google home, but the biggest downside is you have to manually enable them in the app on a phone or computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing around with this for a few weeks. It was relatively easy to set up. It does a great job of playing pandora. The speakers are ok, for the room it is in. I forget to use the Echo sometimes. I have noticed when I ask Alexa questions, a lot of the answers are "I don't know the answer to that". Its does tell me deals of the day, however!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo Dot!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to wifi without any difficulty and is still in use daily! I wasn't sure if we wanted/would use but it comes in handy in the kitchen, especially since I don't have to stop what I'm doing to search on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    shipping was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my nephew and they thought it was greatest little toy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is very practical...we listen to music when we are home mostly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After recently purchasing an Amazon echo, I purchased this one as a gift. The recipient of this present was not at all interested in receiving this gift, but now that they have it .... they just love it! A very helpful item to have around your house.

    I would recommend this to a friend