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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 968 Showing 19,341-19,360 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Kind of a gimmick as far as I'm concerned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my wife for Christmas. She really likes it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first home assistant. So far we enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent intro to the Echo family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to pay for a full blown Echo, so this Dot was a great way to verify operability for my purposes. I mounted it under a cabinet in the kitchen, and its not uncommon to ask "Alexa, what's the weather {today|tomorrow}" around here now!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love our new echo dot!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask her most anything. Way better than anything I've ever had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive add on to maximize Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is a great inexpensive option to expand Alexa capabilities into more rooms of the house. Alexa is a pretty intuitive digital assistant that continues to expand capabilities. The sound quality is OK, but I would not expect much from any speaker this size. You can always connect a better speaker via bluetooth if you wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive home intercom system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for our boys bedrooms to use as a cheap intercom system. We didn’t need the better sound quality of the echo for our purposes. The boys enjoy having their own “Alexa” and no more yelling upstairs that dinner’s ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to your WiFi. Plays your songs. Calls your friends with an echo. It tells you jokes, sings songs and plays games. It will answer any math problem, tell info on anything of interest. It goes on and one and gets better every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up, Works well with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Alexa, Super easy set up. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charming, but small sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adored the Alexa virtual assistant upon picking up the Amazon Echo Dot. However, the sound quality was a bit disappointing. This said, I wound up keeping the Dot in the kitchen and upgrading to the original Amazon Echo for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift for the nieces and nephews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were recently sent a pic of our niece enjoying various Christmas gifts while listening to Alexa play her favorite "IHeartRadio" music station. She said, "Alexa was a big hit" and we all know that she is capable of doing so much more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it and it walks you through the set up very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Oh Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is very helpful....sometimes...it seems like she wants to do her own thing a lot. She will randomly play a song or if I tell her to stop playing the music she will just ignore me ..multiple times so I have to just go turn her down manually. She is great when she wants to listen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cool for a small thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good got the price. Gifted it to someone and she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, but could stand improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo Dot. However, the technology, like many in its infancy, isn't the most reliable and is flawed. I'm constantly having to re-enable "skills" that I've already done multiple times. And Alexa's speech recognition is good, but could be improved upon. Overall, definitely worth the money. But later versions will certainly be improved upon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and very helpful. Highly recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Its used for the basic needs such as asking for weather updates or general news. But if you want Alexa to do more things you need to sign up for advance features which will cost additional monthly fees. For example, if you want Alexa to be setup to your cellphone google calendar, music, TV, home alarm system, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still playing with it but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use the assistant feature my cable company incorporated into the TV set top box. Limited features but does everything its supposed to do for my TV. Standard features for the dot are great to have too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Music Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a nice little music player for a small kitchen no complaints. I've added the Harmony remote skill and can remote turn on the TV etc which is pretty neat as well. Looking forward to experimenting with other skills and feature as time permits. At $40 it's a good introduction to Alexa eco-system to see if its something you would use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great I use it every day it true is helpful and a great gift

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift without having to make the investment in the full size

    I would recommend this to a friend