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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 973 Showing 19,441-19,460 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, good sound, works well. Can be tricky to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ambient noise. Not the loudest speaker but with the affordability of this device I have one in each bedroom and bathroom. It’s better than using a Bluetooth speaker. Controls all of our smart devices as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great beginner item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't realize how much you will use this until you have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Siri annoys me, so I stopped asking her questions and now I go to Alexa who will actually give me an answer instead of a website haha it's pretty cool and can do a lot!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the volume went a little louder but I love this!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for under $30.00

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, if you have a Galaxy 7 or higher, then Alexa is easy to use. You can listen to Amazon Music, listen to audio books or talk on speaker when you call people. You can also ask Alexa questions or play trivia games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller Version of Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have ever used or are familiar with the Amazon Echo than the Amazon Echo Dot will not let you down. While it is smaller than the Amazon Echo it does virtually everything the Amazon Echo does. Again, you will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is getting smarter. We bought 5 to give as gifts and everyone loves theirs. Just don't forget her name. Had her set an alarm for 35 mins and when she alerted me, I had forgotten her name to have it stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to everyone. It's great when you want to listen to music. You just tell Alexa what you want to hear. It will give you the weather forecast. All of my children (adults) like it. and feel like it's a cool item to have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought alexa at a good price. she is very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My amazon eco dot works great, very easy and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item it is easy to use-it works well in all places

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device for Amazon ecosystem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device if you are engrained in the amazon eco system. The AI is not as smart as the Google Home device. For example, asking it how an animal sounds it reads a Wikipedia type response, while the google home product plays the actual sound. My nest thermostat didn't work easily with the echo, but had an easy setup with google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Personal Assistants"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one each for teenage boys. They love their "personal assistants." Use for music, random questions, setting their own alarms, etc. One has "Echo" one "Alexa" so they don't conflict. One month in and both are still used consistently.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger echo but this works for bedrooms etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LoveAlexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. She manages all the lights.I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes everyday life easier. Just tell it to play a particular song, control smart appliances in home with it, and ask it thousands of questions. Do prefer show however but this is nice to have in other parts of house where show is not located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap smart home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Google Home prior to getting Phillips Hue lights for Christmas. But Amazon has certain lighting features, such as color “scenes” and “color loop”. So I purchased the dot just so that I could utilize those features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only just started using my Dot, but I love it! So far I've only hooked up a speaker and a few light switches, but everything is going well. It can get pricey to start adding the upgrades around the house. I've been taking mine very slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time venture into Voice assistants.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 3 pack of Echo Dots to try out Alexa. So far we're happy. Using them for SiriusXm throughout the home and to control my Harmony remote. Pleased with results to this point. Only thing I would like would be if each echo could be in multiple "groups" for music playing. Planning to add more devices to the system in the future.

    I would recommend this to a friend