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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 976 Showing 19,501-19,520 of 31,085 reviews
  • Rated 5 out of 5 stars

    Recently bought my fifth one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. I’m addicted to being able to control as much as possible with my voice. I now have one in five different rooms. Plus two Echos. The Dots aren’t as good for listening to music, but still serve many purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon has done an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing negative to say is how or why did Amazon take away their market share from Amazon Alexa big dog product. If the dots weren't available, I would have purchased the big one. These things and Alexa is genius to say the least.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of technology for a reasonable cost!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have around when you want to be lazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a couple of these for gifts and the salesman was very helpful. The ads I have seen make them seem like a very cool gadget to have in your home. I have otehr automation and intend to get one for myself. Very good price at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Echo works fine, speaker not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a stand alone device the Echo dot has a lot to be desired. Its audio quality in the speakers is not great. It is better if you pair it with external bluetooth speakers or stereo. Not the most attractive of the Echos. The smartphone app works fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to enjoy music and stay connected to news updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product working good .My son talk a lot with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set-up and easy to use. no problems whatsoever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great "Administrative Assistant"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now purchased 6 Echo Dots for my house and use them multiple times a day. They help me do everything from describe the weather outside, to reading me the news, to turning on/off lights, to setting the temperature on my thermostat. Definitely an economical way to start turning your home into a "smart home".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot is a fun product in the home so we bought two. We have one in the family room for questions and music in the evening. The sound on the Echo Dot is ok so we added an external speaker for better sound. The bedroom Dot is great for the morning g weather, sports scores and as an alarm clock that the wake up time can be change daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    these were gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the items were gifts. I was told that they are great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't even open the package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably works well but seems a duplication of technology. Alexa works with our tablet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandson for Christmas and he is loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Alexa- easy set up- sync with phone. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, make me dinner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of fun around the house and in the car. Ask it a question and get the answer. We use it with Amazon music unlimited. Request a song, artist or genre and it plays music. My kids like asking it questions. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for using when cooking and have questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good company for busy peolple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought couple devices for myself and friends. Very good device for busy schedule people! Very helpful & convenience when you need listen a songs, checking the weather or traffic in the morning, remind a schedule, etc. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my mother since she has been wanting one but never got one because of their internet issues. I got to set it up for her and play with it over Christmas and I love it and she is extremely happy with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 and loved it. Got 3 for the kids and they love it in their rooms to listen to music....only downside to haveing so many linked to 1 account, will turn off the others when someone else is listening to music on spotify, etc....wish it could allow multiple dots to play different music off 1 account at once

    I would recommend this to a friend