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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 31,085 reviews
  • Rated 5 out of 5 stars

    Lives up to it's reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up 2 of them on Black Friday... easy to setup, good sound quality, works with my Home Theater system. Looking forward to integrating them with my home automation system. Tried to get a 3rd unit but they are currently sold out :-/

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Smart Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa! Great for simple commands and listening to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa! Alexa! Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have asked Alexa so many things already. The echo is really responsive to anyone's voice and very quick. Also works great with the wifi outlet plug-ins "Alexa, bedroom on" she clicks them on then then says "Okay" once it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of fun to have around. The kids love playing with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to link with my amazon echo; easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift! Would definitely recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want one in every room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of the Echo products, which is why I have a dot in the kitchen, a tap in the bedroom, and an Echo in the dining room. I wish they were connected in a way; but unfortunately that is not a feature right now. Still love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Storytelling Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's room so we can play lullabies and audiobooks. I recommend changing the name from Alexa to Amazon or Echo as all of the commercials that advertise Alexa will make our device recognize the voice in the commercials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I've made in awhile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've become so dependent on Alexa. I find that I miss her when I'm away too long. Alexa comprehends so much better than Siri. Sorry, Siri. I play music, listen to news, play Jeopardy, get the weather, and so much more with my Echo Dot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for the upstairs to go with my Echo downstairs. Easy set up, found all my connected devices easily and was a cinch to connect to the Echo so we can play music through both devices at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, when you get it on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, a must have if you have a smart home in my opinion. The recent added functionality of sync with other Amazon devices for music playback is very welcomed. Best value when you get it on sale ($35). I probably wouldn't pay much more. The integrated speaker is very poor, but it works with any bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great music streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, does as advertised, good jokes and one liners

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker produces quality sound even though it’s small

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up... Just funny to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compliment to the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. We have the Echo in our bedroom and the Dot in the kitchen area. It's small enough to not stand out, but the sound is very good by itself. Eventually, we paired it with a Bluetooth speaker for better sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all LOVE our dots. Great as an alarm clock, awesome with timers and Alexa is also sarcastic/funny! We use all the time and we laugh together with dot. We have recommended to our friends and they too bought and enjoy their dot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not as good as google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard this was not has good as google home going to return and get another google home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little gadget is definitely a life changer. It's so easy to connect to a bluetooth speaker and stream music just by voice commands.... But it is limited on understanding questions. If it could only search like a Google device does it would be perfect. instead you have to download 'skills' that are difficult to control at times

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great! She listens!! Hahaha!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend adores the Dot! Love the size! Love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to install what else could you want

    I would recommend this to a friend