Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 978 Showing 19,541-19,560 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice little gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, and hope it will get better as I use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice way to listen to music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black is nice to hide in dark spots,easy to use, fun to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthwhile purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I had a gift card and wound up using it a lot more than I thought I would. Its a great way to get into home automation and there are many different "Skills" that you can download to it to increase its usefulness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly it turned out to be a good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I had a gift card and wound up using it a lot more than I thought I would. Its a great way to get into home automation and there are many different "Skills" that you can download to it to increase its usefulness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. You don't how beneficial it can be until you start playing with the Skills. Having it read the news, weather, cooking assistance, games. For the price its a great first step into home automation if you are hesitant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the alexa dot for myself and later purchased one for my niece and mom. I like the choices of music it plays and answers some of my questions. I also purchased "smart outlets" to turn the lights on and off in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions pretty well. im sure it will get better wth time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Unique item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids with curious minds. Also helpful w/homework.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Mark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additional for the bedroom or a small office space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gift for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my father. He uses it everyday and my mother uses it while she's cooking to set cooking timers. Overall, Alexa is an excellent voice assistant. I would rate it third behind the google assistant and Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday use best companion on the market and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love for disable dad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for dad that always asking questions and weather

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great accessory to the Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response plus good speaker when listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response plus good speaker when listening to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little gizmo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must confess that I really only use it for the intercom feature so my son has no excuse that he can't hear me calling him and playing music in the kitchen while "cooking". Looking forward to finding out what else this does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking my Echo Dot. Love using a shopping list app that automatically sends my shopping list to my cell phone's Alexa app. Great for music, weather, radio stations, etc.. I'm thinking about buying another one to use upstairs. .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small inexpensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, small, can connect to the other echo dot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for smart home.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought this to control my lighting without needing to use my phone and i was not disappointed. This little puck surpassed my expectations is very responsive and actually bought another after i was impressed with the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoyed our first echo dot so much we decided to get another one for another room. I love the drop in function. I don't have to yell across the house to get someones attention any more. Set up was fairly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo helps me find out information. Sometimes funny.

    I would recommend this to a friend