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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Has great sound and it’s pretty much like a mini Alexa I got this one for my office so I can listen to some music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to my speakers and works great. Especially like the “start my day” with weather, traffic, and news summaries.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great add on to the already awesome Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot voice-controlled device turns any home into a smart home with the Alexa app on a smartphone or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good alternative to a full size echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really decent smart speaker for small rooms, Bathrooms! Add a pair of computer speakers and the sound will be much better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gadget in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa does everything you ask of her ! You never have to be alone again. Whatever you want to do , Alexa will assist you !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the echo, If you are busy and want music, just ask! has so many capabilities. I will buy more for other rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot, for us, is simply amazing you can ask for your calendar events for the day, weather etc...., you'll love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The future is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis thing is great. Plays music, turns things on and off, sets reminders and alarms and all with the command of my voice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon is taking over!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, my only complaint would be the sound quality but Amazon has figured that out by looking up with Sonos. So now I can interact with Alexa with great sound. Good work Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome, works great even though it's 2nd Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I went to buy an echo dot to pair with my harmony hub and sadly no best buy near me had any of the 3rd generation dots in stock. So I had to pick up the 2nd generation dot. I read a bit about both dots and the differences and it seems the main improvement in the 3rd generation besides the look is the speaker. Other than that the 2nd gen dot still works well. I connected my 2nd gen dot to an external speaker which made it sound fantastic. The sound on the 2nd gen dot isn't that bad since it's in my room though I can see how in a living room the sound wouldn't be loud enough. Again with an external speaker this isn't an issue. I also like that this has 7 microphones to pick up speech instead of just 4 microphones on the 3rd gen dot. I also don't mind the look of the 2nd gen dot. Alexa works wonderfully with my harmony hub, it allows me to turn the tv on and off and change channels through voice commands. I also like getting weather updates and news updates as well. Overall it's a handy device that I don't know how I lived without before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo for the bedroom. I use it to check the weather or put music to sleep by. Also set alarms for special wake up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome start to smart living

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my smart bulbs, Nest and access to iHeart Radio or Amazon Music, etc. it makes living in a smart home one step closer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my uncle who likes listening to music. This is the perfect device for him to ask for music on Pandora in the background, while he is working on assignments or just reading a book. Also its useful for him for other everyday necessities such as: setting an alarm, reminders, local weather, and random searches .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great experience and the sound is wonderful and do so many different things after downloading the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun voice controlled device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and fun to use. Teenagers have fun using this, and it helps them keep up with their favorite sports teams.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my daughter. She loves it! Has great voice recognition, range and sound. Might get one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my 3rd dot and I use them all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a alarm clock, music doesn't sound bad, answers questions and tells bad jokes. Can get weather right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fun, useful and great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo dot.... what a great value! Alexa has become my own personal assistant,. Highly recommend adding one to your home and even work....great tool that really helps with reminders, alarms, playing music, news updates and just getting fun fact/information (i.e. triva, weather, traffic) and setting up automation within your home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My PIT (Partner In Technology)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to get information at a moment’s notice and it connects to all of my favorite apps for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. Bought one for my aunt who is legally blind and she is able to use to set timers for cooking, etc

    I would recommend this to a friend