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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 981 Showing 19,601-19,620 of 31,085 reviews
  • Rated 4 out of 5 stars

    Good little smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little device. It comes in handy and works well. The only things that bummed me out were that it always has to stay plugged in, sometimes Alexa doesn't understand commands unless worded just right, and the speaker is not that great the louder it is. I do like it though and downloaded a list of fun easter eggs and commands :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up going with the Google Home instead based on talking with people at various stores throughout the day. After the end of the day, figured Google Home was a better product with more options if you didn't have Amazon Prime which is one of the main selling points of the Echo. Go with Echo if you have Amazon Prime though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy little item for setting alarms and reminders.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Works great as expected. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is very easy to use and fits in any space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bought a 2nd for another room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Very simple to use so anyone can use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I continue to be pleased with Echo's...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fifth Amazon Echo device we have in our home. We have three Dots, one original Echo, and one Show. They have become an integral part of our household and with every increase in capabilities, continue to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds alot better than expected. Plays music well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set her up, works great w my Sonos speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo dot !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an original echo that we love, so getting another for my bathroom just made sense ! I can listen to bath music (as per recommendation) just by saying , " echo, play music to bathe by" !!! Love it & all the suggestions!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound out of such a small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot has really great sound for such a small device. We have had difficulty with it connecting with the wifi at our home but that may be more of an issue with our router. A great speaker to have in a bedroom or bathroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has its flaws....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices are fun, but not perfected as yet. - They do not always work (as it is dependent on your internet). - Do not put this device near a television set, as it responds to the dialog during a TV show or the news. (If a television character is asking a question, Alexa will sometimes respond!)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the large Echo I also have picks up sound better

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as expected. Wish it had a battery sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I am a fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is nice to have in bedrooms speaker is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and nice decor for the house. Not an eyesore.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound quality overall happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Echo Secretary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo hears me every time. It is efficient, good size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and easy to get to my music from Amazon music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Like to play music and set timer for cooking.

    I would recommend this to a friend