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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 983 Showing 19,641-19,660 of 31,085 reviews
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for music, news, traffic and weather

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great and fun item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun to have and my family enjoys it. works great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little intimidated about the over growing and vast technology, but the Echo is great and suits my needs perfectly. I use it mainly for music. The only drawback is that you have to be very close to it when speaking.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Love my Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great devices works well, i love the bluettooth conection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music and linked apps (skills) such as jokes and inspirational quotes. Got a few outlets so I can control lights and was able to connect to different speakers in different rooms. Only downside I have found is cannot connect multiple speakers at once and it does not search for answers like Google. Otherwise, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great electronic toy for adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning the commands Alexa can do has been fun...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does just about everything you ask and is interactive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my amazon echo dot. I use pandora and iheartradio all the time! Also I use it to tell me the time at night so I don't have to look into a bright clock. Also the speaker is much louder than I would've expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PRODUCT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS PRODUCT. IT WORKS GREAT WITH OUR HUE LIGHTS TO CONTROL EACH ROOM. EASILY ABLE TO CREATE GROCERY LISTS AND LISTEN TO MY APPLE MUSIC TOO. WE HAVE ONE IN EACH ROOM OF OUR PLACE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Amazon Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo, the only difference is the dot is meant to be hooked up to speakers, better when you use an AUX cord but Bluetooth works good as well. My Bluetooth speakers turn off after a while so no sound will come through lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good little unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, tho fun what it comes up with sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is easy to install and works great with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for an intercom system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have these around the house as we use them for an intercom system instead of yelling. The music quality is not that good but the 3rd gen improved on that a great deal

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What a great control unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying using the dot. The system syncs well with everything I am using. The only issue is trying to remember exactly what the commands are and what each thing you are controlling is called. Overall really love the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an Echo and 2 Echo dots, one on each floor of our house. They all get used regularly. "whats the weather?" "Turn off the lights" "lock our doors" "when does rouge one play?" "tell us a joke"... Alexa is always there for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great devised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it self it's really good. The speaker isn't the bet quality but this product isn't advertise for that, other product on the same line produce with better audio with a much higher price. The response is fast and effective. At times the microphones have a small delayed on recognition but it's mostly when music is playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product, especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is perfect if you want all of the same features as the regular echo but for less of a price. The only thing you are compromising is the sound quality since the speaker is much smaller so if you are planning on using this type of product to play music on a regular basis, I would recommend the regular echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Voice Activation Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy to setup and use voice activation device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Echo. Alexa wakes me every morning. Still learning all the skill sets. IHEART Radio is great. At times when a "Alexa" commercial comes on tv she wakes up :) So happy I got mine before Amazon sold out! Thanks Best Buy.....!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo series of products. The dot Pairs great with my echo to have Alexa capabilities upstairs and downstairs in my home. They are constantly adding new skills and is awesome for someone interested in smart home

    I would recommend this to a friend