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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gift for teenage grandson!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, impressed with reviews and capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Lots of fun for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.. my kids love it! She follows good directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good little assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mostly for reminders, alarms, etc. As for information, practice asking questions you want, otherwise she gets confused. She almost freaked me out when she asked if I wanted to have a conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got another one for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please see my review for the Google Chromecast. The same issue with trying to connect this to hotel WiFi plagues this product. One day I’ll try to bring my Verizon ellipsis hotspot with me to see if that works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good novelty item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real use for me but to play music and ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 3 so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this to someone who doesn’t want to pay top dollar for the bigger echo’s. Does everything echo would do only thing is sounds quality is not as loud but it’s definitely cellphone speaker quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a satalite radio. Very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my echo dot. It's worth investing in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYONE in my house loves Alexa. My son loves to talk and we sometimes get tired of him asking a million questions per minute. Now he can ask Alexa a few of those questions lol. It is handy and efficient. Get it now!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is just the right size for the bedroom.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very complicated for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a 62 year old retired man, in my opinion, I thought it was quite difficult to use.. I tried pairing to my phone,, it kept telling me that I had a phone call, but when I told her to answer, she replied, there is no phone call. Then the green light kept flashing.. I was going in circles.. I returned it for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home automation via voice command

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my echo to control my thermostat. Next I added lighting and appliance controls, all via simple voice commands. You can get weather information too. I can hardly wait to add my own skills to the Amazon library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every House NEEDS ONE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally broke down and bought one. So much fun to have around. Music, games and just interaction is awesome. I play Jeopardy every day. Random music and questions always playing and being asked. spend the money it is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and helpful in performing daily chores :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A frequent Apple user, but nice addition to use outside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is good to have if you have huge house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like a toy for me rather than a necessity. I leave in an apartment and I knew the Echo is not necessary but I still bought it for testing and fun purposes. Well, It was only one day fun for me. It is nothing but a voice controller. It has a lot of potential but right now I think Amazon still need to improve the Echo skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dot as a second addition to our home for use in another room. There are so many great uses for the dot, but our current top 2 favorites are adding to our shopping list and setting reminders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the echo down stairs And we got the echo dot for upstairs we love both of them. And would highly recommend both. They are fun to ask questions, ask about weather. Just about anything it's great. We love them both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good pic n say all it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it say it does n that a good pic with it

    I would recommend this to a friend