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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 989 Showing 19,761-19,780 of 31,085 reviews
  • Rated 5 out of 5 stars

    Use it more than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to connect this and have Amazon listening all the time. I now use it all the time after connecting the audio output to my home music system. Now i can tell it what to play using my voice. Very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it does its a bit pricey, but good for music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Speaker is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved his gift , the speaker is so loud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a quality item Love love love love love love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right, made perfect gift for kids birthday?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice ad on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is a nice add-on to the Amazon Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he loved it. It was easy to set up and easy to connect to a speaker. I bought this one bc I knew we'd connect it to a speaker so I didn't care that it was the smaller version of the echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned several of the DOT. It works well with Alexa and other smart controls. Bought it on sale. Absolutely nothing to complain about other than it won't make my morning coffee and hand me the mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still using and loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a way to turn on lights and alarm. Since, I have started asking weather, timers, facts, and just random stuff. Partner this with IFTTT and the ideas are endless. Trackr is also nice to find lost phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good as the echo. All the same voice functions and quality as its counter parts. Gave it 4 stars only because the sound quality for playing music is as good as the tap or echo but you can connect it to a Bluetooth speaker for better quality. Great counter part to the echo and tap or just to have in the bead room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat Idea But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of this and when it works it's great. You need to plug into and unused outlet to start and keep away from anything that will interfere with it like speakers, radios or other electronics. Concept is great and if properly set up to work with other things would be great. But too hit and miss to earn a 5 star rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated my alarm clock so bought another one of these to replace it. We have one in living room as well. I find them convenient when needing to add to shopping list or want info. and now setting my alarm to wake up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable personal assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Dot is affordable and has lots of "skills". I sometimes have issues having Alexa hear/respond to me compared to Google Home. I also wish commands for Amazon Dot were more intuitive and conversational, the way Google Home is. However, until Google Home develops their skill sets more, the Amazon Dot will be a better buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good echo dot is smart and fun to use!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought a couple of these now - I also have a few of the newer generation. These are great for the bedrooms. The only reason for the four star instead of five star review is the speakers are a step down from the newer gen. Depending on the size of the space would determine which I would buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both an Echo Dot and an Echo Plus. The Dot is very useful for basic voice commands, but the sound quality for playing music is rather poor. I mostly use it for voice commands and as an intercom between it and the echo plus so my wife and I don't have to yell at each other through the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents for Christmas (2016) and they loved it...and so did their friends during dinner parties! Within a month I got one for myself! I use it everyday for weather, news, facts, jokes and music! Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ended up returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a cool product for the first few days but It’s novelty wore off quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect gift to give And it actually works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for the bathroom as I like to listen to music as I shower but the speaker is weak and I really could not hear it. It's great for the bedroom though and I love falling to sleep listening to sounds of nature thunderstorm and ocean waves. It's big sister Echo gen 2 is the one made for real music.

    I would recommend this to a friend