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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 990 Showing 19,781-19,800 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it, great for simple questions like weather e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it plays my music and answers questions

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my Google Home. However, I do appreciate Alexa for some of the few things that it has over the Google home. For instance, it has Bluetooth capability , and I can also link my Sirius XM account to it, neither of which the Google home supports yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great. If you know its purpose then it will fit to your home perfectly. I only wish that all the Amazon. And Echoes would integrate with each other and communicate or even play with each other as far as music is concerned. It also does not have all the answers to your questions as if an "okay Google"would have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is small and hides away but also allows for quick access by simply saying "Hey Alexa". The Amazonia echo dot has been very helpful when making list, alarms, playing music, locking doors. Overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Alexa!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I would do without my Echo! Me and my entire family are always asking for the weather, recipes, what guinea pigs can eat, etc. Such a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact thing of AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't worked myself far enough into the Amazon ecosystem to really know what the Dot offers over Google Home. The device won't connect to my home theatre system through blue tooth, which is a bit of a bummer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Alexa. She knows everythng

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd device. Have them in different ends of the house. The drop on feature is awesome to reach other areas of the house. These things are great. Go to Best Buy to pick yours up or have it shipped like I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the echo dot as a gift for Christmas. It is in my bedroom. I enjoy it so much I purchased another one for my living room. I have had no problems with either device. May purchase a third one for the family room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. We all had fun once it was open.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    What a great little thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great it makes my life easy every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my co-worker who absolutely loves it. She told me her entire family is enjoying Alexa this product is like a personal assistant, has answers to many questions and doesn't talk back! Everyone needs an Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 6 Echo Dots and gifted them to all of my service providers, from my local butcher to the custodian at work. They love me for me it. LoL! I love them twice as much. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought and bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these last year for gifts and then added yet another for my wife for her kitchen. These are really handy for her shopping lists and to do lists. She's always checking the new things she can do with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun tool for quick info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the Echo Dot advertised and thought it would be fun to have one at home. I was able to get it working in about ten minutes. We now are asking Alexa questions all the time. She is good with weather forecasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is amazing! You don't have to add to it, all you need to do is download the app and you instantly have access to news, weather, songs, games and many other fun things. Alexa also connects to Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love . It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where have you been. Will do things when asked. Someone /thing to talk to and only talks back when there is something important. .. Without constant, unsolicited feedback. Bestbuy "Can I return my wife, Please.. "".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features, not so great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given its size, I guess I shouldn't be surprised its speakers have a very limited max volume. So while you can't use it to listen to your music(unless you're right next to it), it has a lot of other great features and Alexa is very responsive. Good for anyone who doesn't want to shell out over $100 for the other echos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex show me your reviews

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you can't ask to Alexa? You can ask to alexa everything. My kids like to play with it everyday. They listen to baby music and control smart devices around the house. They also set timers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids bought this for their dad for Father's day. He is NOT good with anything tech. My daughter set up the dot for him and now he is off and running. Now he has Alexa to bug with all of his questions. It is awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product- want more volume power. I recommend.

    I would recommend this to a friend