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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 992 Showing 19,821-19,840 of 31,085 reviews
  • Rated 5 out of 5 stars

    Should have bought the 6 pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices are life changing. Works great with my Hue bridge. Better interaction than Siri. I want one in each room of my house when they can tell which room I'm in and continue playback as I move throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Interesting item lots of fun to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought it for our grandson. He enjoys using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think Amazon out did themselves! Who thunk this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon, Kindle yes, but home gadget no one thought they would outshine themselves. I think this is one of the best gadget where you can shout and screen and still love it. I am still new to it so not yet fully used its feature but like it so far. i wish it had more choices on integration unless i am not yet aware of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Companion to my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to expand coverage to the living room, we have the echo in the bedroom for the wonderful speakers. It works perfectly, the speakers are just a little tinny. If you want better sound, go with the echo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to someone. They seem to enjoy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More troublesome than my full size Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a full size Echo and enjoy it, bought this so I could connect to my bluetooth speaker bar for fuller sound. I have had several issues, most notably the Dot will spontaneously resume playing after I have told it to stop. This happens almost daily, I start listening to a playlist, stop the play to go outside and walk the dog, when I come back the Dot is playing again. No one is home to start it. The Alexa app shows no received voice commands. Seems to have something to do with the bluetooth connection. The Dot also seems more temperamental to its WiFi connection, have had to reset it several time (my full size Echo is rock solid). Still like it enough for 3 stars but Amazon has some debugging to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I play games, listen to music and my lazy bones son even asked the time. I haven't let the cat outta the bag about ordering because I would have so many more amazon boxes than needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, you didn't know you needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know much about the dot/echo but when a friend showed it to me, it seemed like a great gift for my husband who is hard to buy for. It's something you could live without but once you have it, you're so glad you do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistant in a small device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the amazon dot has been a great addition to all the devices I have my home while also not taking up too much space. I love how you can ask questions to it and it responds right away without frequent errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for elderly relative and she absolutely loves it and think the size helped as she was worried about looking out of place. Enjoys playing music and has excellent volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY ALEXA !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gadget. This thing is so much fun. What a great price also! She doesn't always have all the answers, but she has many and is real handy. There are some fun things in the future with smart appliances and Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible voice recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device continues to "get smarter" as you use it, learning your likes and dislikes, the way you say certain things, etc. It continues to amaze me with the things it can do. It's only limited by your own imagination!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live our echo, we get the weather and always listen to music in the kitchen while cooking. The only thing is that you have to make sure it turns off cause it will record you with out you knowing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have her in 5 rooms in my home. Although they are supposed to hear you from the closest location- it isn't uncommon for 2 to set timers and go off simultaneously but not in sync. If you have music playing in the Living room and you want to turn down the volume say to answer your phone while you're in the bedroom- don't expect the one in the bedroom to turn the loud living room off when you ask her too and your. She constantly says unable to connect but if you ask her what time it is she reconnects. Not very reliable. There is a ton she can't answer compared to Google Home. Downside with Google home is it works with pretty much nothing right now. As soon as that changes I could see Google's voice technology taking over Alexa by leaps and bounds....but until they work with Wink and all the other home automation stuff I have I'll stick with Alexa. She isn't that bad but far from great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is a great AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gadget girl and I love Alexa if you are just starting out this would be a great device for you I’m going to upgrade to a new one soon but I love using this device it’s SUPER helpful and Convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have both the 2nd and the 3rd generation. I don't notice a difference between them other than how they look. I enjoy my flash briefing every morning. I don't know how I lived without Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Alexa to accent my dish network service. I have found it to be very interesting. I allow it to set appointments and to play music. I found it easier to change channels without moving from my chair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have prime to get everything out of echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does almost everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Have many smart devices installed and it works with almost all of them (wont close my garage door) only thing I wish is that Amazon and Apple music would play nicely but I guess that's just business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little Alexa does the same thing as the bigger one except the speakers are not as powerful but they still are good; If I were to buy another one I would buy another small one as I have the larger one also;

    I would recommend this to a friend