4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 999 Showing 19,961-19,980 of 31,085 reviews
  • Rated 3 out of 5 stars

    Bought as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift so I can’t really say, but they seem to like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad for Father's Day and he loves it! He talks to "her" every day and I love that you can pretty much get an answer for everything. Our favorite thing to use is the all recipes feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Echo I have bought. You never need an alarm or timer again. As she learns your interests, just ask and you will get any info you are looking for. Waiting to hook to Smart devices and ADT alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for office!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in your office, let's you turn your office into a SMART office. BY adding smart bulbs & smart outlets to turn on lights , fans & T.V. It will answer questions for you too. Like how to spell answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best new product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed this for months but could never really understand all that it did. When it went on sale I had to get it! No regrets! The things this does is unbelievable! They keep adding new things all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Lady in my Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is beautiful! She only talks when I ask her to. She knows all the right things to say. She is always there when I need her. Her voice is smooth as velvet. Yep. she's my new girl in my life. Amen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot along with Alexa have been great. It’s real nice to have someone turn on the lights when your hands are full or remind you to do a task you would have forgotten. It’s a real Best Buy! Hahahahahaha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best use of $40

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is as good as a full size Echo. The speakers are off course small, so if you want big sound, invest in separate speakers. But as a alarm, bedtime music, news etc on the bed side table, this is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to order stuff from Amazon and get free shipping on “Add-on” items with Prime membership. Used to turn light and fan on or off. This device can read news from NPR and read books from Audible. The negative thing about this device is voice recognition not always recognizing all the words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo dots!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No room filling sound like the larger Echo, but for an add-on to a home Echo system, this can't be beat! We have one in each room away from our main Echo and they connect and work together seamlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    May just be another techno gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there is a lot of promise for the future of the Echo platform, right now, it's just a gadget. I can see it becoming an integral part of everyday life, but it's just not there yet. If you're on the fence, I'd lean towards getting it so you can become familiar with the technology and grow up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is good product, voice rec needs work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is a good product, but the voice recognition sometimes doesn't quite work. But this is consistent with voice recogniton products. Overall, I'd say techies would like it and saves time since its assists.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it almost makes you feel like you have company..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alexas is great. and frustrating at the same time. there are times when i ask her something and she answers with an answer not even close to what she should or i ask her something from the email examples and she says she doesn't know that answer. other than that she is alot of company and can be fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this initially to read the Bible on Audible since I have failing eyesight . But it's so much fun , I can walk in the door and tell it to play music , set an alarm and even check my schedules. I love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than met my high expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's astonishing how accurate Alexa is at understanding your commands. It also works well with the Smarthome Insteon products. I'm very pleased with it and may buy another to have in a different part of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enjoying the devices ability very much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife a and I have enjoyed learning to use this device very much. I guess we are a bit disappointed it can not control more than one remote speaker at a time.But Amazon said they may change that in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Makes my life easier. Ask Alexa anything and she will get it for you. Ask silly questions and she gives silly answers. Very amusing in that aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun little gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been contemplating for months on which alexia to purchase. Read lots of reviews. Saw the dot got great reviews. So far I am pleased with my purchase I need to download some apps to work with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already purchased one for myself and for Christmas ordered 2 more for gifts. I was concerned about the volume of the speaker when i bought my first one but it is plenty powerful to fill a room with sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and easy for 75 yr old mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told her that I didn't want her to get bored and that Alexa would keep her company! She laughed, thought Alexa was stupid, and I was crazy! Guess who's having fun with Alexa? I'm the favorite child now!

    I would recommend this to a friend