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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1025 Showing 20,481-20,500 of 31,087 reviews
  • Rated 5 out of 5 stars

    Fun for the family

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my parents and they are having fun talking to and learning from Alexa! My mom is especially loving asking her cooking and conversion questions in the kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family is using the echo dot and having fun. I don't think we have even scratched the surface of what it can do. I bought one for my son and daughter-in-law, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this to be a real Handy Appliance in the house. I use it for updating my shopping list and for timers when I'm cooking I also used it to control my Philips Hue lighting system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Does everything we expected, and more. Sometimes it loses connection with internet b/c ours is kind of weak, but not the fault of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn’t love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these echo dots at an amazing deal at Best Buy. I love the Alexa. She helps with homework, sings lullaby’s, to cooking recipes. Everyone needs one of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS MY SECOND ONE, BOUGHT AS A GIFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Echo, I bought one for a gift and now you can actually call on Echo to reach another person. I'm in the process of adding more things to it to control my home...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically use it for my SmartThings to control my lights and switches. It also serves as a quick search from online to music and more depending on what services you have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it does

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is really weak, but she's pretty smart.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3, knowing it has some limitations. But I was looking at the future with its compatibility with Sonos. Thus far, i'd say after the gimmick fun of them wears off, they are overrated. I have multiple in home smart devices a WINK hub, LIFX bulbs, a whole home Sonos system & a Nest thermostat. The dot loses connection, can't find the device or works intermittently. For a smart device it's not so smart. It barely can answer basic search questions. I use it more for a glorified alarm clock with the occasional weather and sports updates. Hoping the Sonos compatibility works so i didn't totally waste $150.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into the latest technology this is the gadget for you. I enjoy having my alexa in the home to ask questions. Can't wait ton get my entire home smart technology configured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still learning the echo, but so far it we like it. Being able to set up our security system to it, talk to it and get answers and such a powerful device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo dot combined with the fire tv or stick you can tell Alexa to turn on apps or play a show pause,play and other things without picking up the remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd echo dot. I use it in the garage and as unnecessary as that sounds it was a great sale and I love having 'her" in my garage. While my hands are busy with working on projects I can give voice commands for music, volume and lights to turn on/off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it for playing my music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know everything yet that Alexa can do but willing to try. Love the updates amazon sends regarding this product so I understand more what I can do . with it. Good item when you’re just trying it out and then you can decide to move up to the next version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the money

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most of everything well. You will not regret having Alexa in our home. I took off 1 star because Alexa has trouble hearing me sometimes or misunderstands my questions. Alexa is always getting smarter and will likely improve on that over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for a great personal assistant. Or something to entertain the kids with. Then look no further this is it. Also works great with most home automation systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my dot. I can tell it to set my alarm clock and when the alarm goes off I can tell it to stop I can play music and I can order other products I love this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new Dot for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 Dots at home and I got a new Dot for my office and love it. I decided to pack it for a trip and it was great. I will take it everywhere I go. It's perfect for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas the Echo Dot can do so many things, my wife and I love the list feature, and we use it often. I’ve connected it to my Bose Soundlink II and it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift for my dad for Christmas. My mom just recently came down with an illness leaving her home all day. She is able to use it to keep her busy/informed. Great product!

    I would recommend this to a friend