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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year, I read the reviews and comparisons between the Google Home and Amazon Echo. The Google Home appeared to be the better product for us, since we would mostly be listening to music. The reviews claimed the Google Home speakers were of better quality compared to Amazon Echo. We found that to be true. Best Buy advertised Black Friday prices for the Amazon Echo Dot, My sister-in-law has a Amazon Echo Dot an loves it. So I figured I would buy one. We just purchased a Toshiba Alexa Fire TV. Although I am still learning how to use the Fire TV, you can use Alexa with many things. Our Arlo is also compatible with Alexa. Personally, I think Alexa is smarter than Google Home, but if you ask them which is smarter, they won’t tell.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to play SiriusXM. Sounds great and connects easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my Amazon Dot. It hooked up seamless to my sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my alexa ended up buying one for everyone in my family!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo dot!!! I am going to buy a echo for more sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for son. He had it up and working in no time

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    will be a requested gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very requested gift from a teenager. Price is right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big performance in a little package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Easy to install. Syncs perfectly with my other equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa turns on our lights, tells us a joke, what the weather will be, and plays whatever music I want. She isn't necessary..I know how to turn on a light,,,but she's so much fun. Using her to make a grocery list is convenient and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eco dot is super easy to use and does everything as advertise

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and even better product. Got this on Black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Amazon Alexa in my kitchen and love it So, I bought this for my daughter's college dorm room because it is so small. It is great! It may be small but has great sound. She absolutely loves it and you can't beat the price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very effective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly makes accessing my music and other entertainment items much easier which allows me to enjoy them all even more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and very convenient very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say love alexa super easy to use and great for everyday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linked up easily with my Echo. I use this one in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great and is fun to play with and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Easy to connect to smart home products.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and product because it is so compact in size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how awesome and simple it is to use. I would recommend

    I would recommend this to a friend