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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 31,087 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Like a great companion in your home!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Pleasing to the ear. Great gadget for your daily routine. Does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend's daughter as a Christmas present. It links well with their Echo Show that has the screen. I like that you can sync them together and use it as an intercom between his office and her room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Big function in little package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for an Alexa device I would highly recommend this unit. Compact, good sound quality and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding smart home starter product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Echo Dot 2nd generation as a starter device for my "smart home" plans. I wasn't expecting much but to my surprise my dot soon became an everyday part of my life. From looking up phone numbers, answering questions, turning on the lights---Alexa is always there and waiting to help. Is Alexa a full fledged AI? Nope. But she will do until one comes along. 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Device - Amazon Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for this small device. I like the Amazon services available via voice activation. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great size for a bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size and the sound. Absolutely no different the larger version which we also own. This one is in our bedroom. Perfect fu

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, operator's deficiency does affect it's effectiveness, usefulness limited by the nature and topic the inquiry. Price point is okay. Wish it may have a built in speaker like Google's Home device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very responsive and simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and once you download the app it's ready to go right out of the box, responds immediately and picks up commands very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having one for 6 months, we decided to add 2 more to the house. One for the main room and one in each bedroom. Combined with Amazon Unlimited Music, I'm able to listen to anything at anytime in the house. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great secondary access point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a two-story house and my main echo plus is downstairs. But the Dot is an excellent secondary device for accessing the various features and since I don’t play music through this device it is more than sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th one. We use them in the kids rooms too, for music and white noise at night. Easy to use and whole family loves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo is fantastic - I can get music, reminders, wake up calls - score for games - Haven't been disappointed yet!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing tech at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the original Echo released a couple years ago, it was 4x the price of this little guy, and worth every penny. The newer Echo Dot has all the same AI technology, and only downgrades the powerful speaker of the original. It's still loud enough to fill a small room and is decent enough quality for non-audiophiles. If you want to venture into this new world of voice activated assistants, this is a great place to start... and if you want a speaker upgrade later, you can still connect a separate set via cable or bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great little device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size but still mighty in sound. External speaker not necessary for me, and white color blends perfectly with kitchen decor.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this connected to a blue tooth speaker and it is just like the full version of Alexa only for much less. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving voice activated commands for a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew that you could ask questions like the ones you type in the google bar but controlling the thermostat of my house, making calls, adding items to my shopping list with voice commands has made my life much simpler

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love my Echo dot 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool tool, love asking it questions, telling it to make me laugh, asking it to play certain songs and to give me a compliment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Amazon Echo Dot for my wife and she thinks it's the best thing in the world. While you have to keep it plugged in, the wireless connectivity is excellent. It connected easily and the App works great on our phones. We love how we can ask it questions about the weather, sports, news, and other topics. I inputted my Pandora account and I can now listen to my music through it, or the Aux speaker input. This device is so great, we bought more as gifts for family members. Really an impressive use of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Echo Dot 2nd Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such a small speaker, it does a great job. Easy to connect, but sometimes the connection drops if you move it on a desk or counter while still plugged in on power. Not too fond of Bing as a search engine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. no issues that we've ran into. we just opened it from christmas. so we're still figuring it out. but its small, but just as effective im sure as the taller ones. easy to set up and get it working. alexa responds fast. like there doesnt seem to be any idle time that takes a while for it to "wake up."

    I would recommend this to a friend