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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she loves it. Tells here the weather, the time, set alarms, play music and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Alexa Echo and Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the Alexa Echo if you do not already have it. The Dot works great as a companion to the echo. I have two dots that I use in my bedroom and in my kitchen to play music though all three devices while I am cleaning or just listening to music and I love to be able to add things to my shopping lists from any room or ask about the weather. I don't know what I would do without Alexa! The dots are great but don't compare to the echo as a speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love adking question to eco love setting my alarm and having the dot wake me up. Love how i can tell the dot to play music

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is perfect for a small space. I love all the skills it has. The speaker on it is pretty good for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    More useful than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longer you use thing thing, the more useful it becomes. I'm not a big music buff, but "Alexa, play classical" when I sit down to read is convenient. There are the expected what's-the-weather, set-a-timer, and remind-mes, but finding out I could connect to my Todoist on my phone both for todos and an ongoing shopping list was a revelation and fun. This weekend I'm going to try our a voice remote to control my Roku. The only negative thing I have to say is that there are just too many "skills" to wade through to find anything useful, and not all of them I've tried were worth the time and effort - oh, and Alexa doesn't understand me as well when I have my teeth out.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Very practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add-on with Alexa or used by itself. It does have a speaker but easily connects to a blue-tooth or wired in speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Handy thing to have..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful item, really helpful in making and keeping appointments, knowing the weather, and in playing music I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday. I can listen to music while doing the dishes and don't have to log in the app just to "thumbs down" a song. I can just say "Alexa, thumbs down" and check the weather. It's very neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Cool little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. It's handy and light. Great for use any where and highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An essential accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I got along without Alexa. It is so easy to get the weather, play playlists and I just add items to my shopping list as I think of them and they are on my phone when I get to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wonderful little toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly, we do not use this to its fullest extent. It gets used mainly as a music player and for other entertainment purposes and silly things like jokes, but it is so much fun to use. It's been easy for the kids to get to know how to use and makes it so easy to have music playing in different rooms in the house. I am looking to connect smart bulbs to it to add to its functionality. It is not as handy searching items as Google home maybe, but we rarely use it for that anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend and she wasn't very excited at first. Then when she realized how much it helped her with cooking and could listen to any of her favorite bands she quickly loved it. It's great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Dot. Small, compact, and smart. Very intuitive and easy to use. Helps get the day started.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sister for Christmas. She loves it and uses it listen to music, for an alarm and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Responsive than Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and easy to get information. I like the Echo' better than the Google Home because its skills are customizable. I can get content pertinent to my interests. My local news station has an Echo skill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Like it Better than Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and easy to get information. I like the Echo' better than the Google Home because its skills are customizable. I can get content pertinent to my interests. My local news station has an Echo skill.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love these things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is great! Use it for so many things. At night we use it to sleep. Alarm in the morning. Music in the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Size for Designated Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have both 2nd and 3rd Gen Echo's and this particular one (2nd Gen.)) was purchased to go in a space too small for a Gen. 3 and because the plug is smaller and fits in the otherwise full power strip. Didn't realize how cool they are till I bought them for Christmas gifts......and ironically also received one.. Really handy, entertaining and both versions sound great when playing music! Can't believe how handy and helpful they are....love 'em.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa for music setting my alarm informational finding my phone calling my contacts all hands free

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Awesome starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small square ft home. Has definitely been very useful when making dinner and playing music!

    I would recommend this to a friend