Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 31,086 reviews
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the dot. It is worth every penny. I use it for everything from commanding it to play music, ask general questions, and home automation like turning lights on and off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the echo to pair with my Sonos speakers and my Sonos connect. Along with control my Philips Hue lights. Sometimes Alexa gets it right sometimes she does not. I rearranged my scene names in Hue to see if that would help. That’s to be determined. As far as Music over my Sonos speakers and Sonos connect it has not been a good experience. I have Apple Music and Alexa doesn’t play well with Apple Music. If you are everything Amazon you may fair better than I did, but I would like my echo to work with what I chose to buy not with what they chose to work with. Sounds easy but I’m sure it’s complicated. I’m not totally disappointed, and would recommend it at the current sale price of $29. It still has some pretty cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple of these located In the house along with Alexa. My wife uses one in the kitchen for recipes, timers and measuring conversions as well as listening to her favorite music. The other is located in the family room where it's used to make reminders, timers and answer all our questions that come up. Alexa is set up in the living room so we're covered in almost every part of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    LOve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It has pretty good sound. I love the Echo more. But this is great for a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little echo is great! Got it as a gift for my mom for Christmas and she uses it all the time! Has amazing sound and it gets pretty loud! We normally have it on low as background music but we have tested the sound and if you want it for some loud music it's great! It also does so many other things than play music and mom has totally fallen in love with it! Definitely recommended if looking for a good speaker throughout the house and more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is a gate open to smart home. The price is acceptable and provides lots of fun at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great helper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter (she lives with us). It's in her room and she can talk to it, get weather and music, all without talking to Alexa in the living room. Very cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Dot is perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one in every room works great, easy set up. Mostly listen to music so never without sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love My Dot.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several Amazon devices, the Alexa Dot is so easy to set up and small enough to put anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun easy to set up runs my lights timers works great music selection is great worth the money I have 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Alexa!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Echo Dot I have purchased. We now have one upstairs and one downstairs. We use them as an intercom system which is a nice added feature of having two or more.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Tiny Powerful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small gadget but so powerful, a must gadget at home, speaker was small but it was descent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Hey Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, great size, could be louder but very useful. Extremely easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Little Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe such power comes in such a small package. Works great and keeps getting better!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Size

    Rated 5 out of 5 stars

    Nice sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it's compact, I love the blue tooth , I can get lots of good news and good music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disabled assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She has a lot to learn, but she is capable of learning. The only thing i really dont like is i dont think she is wireless. Id love to just move her from one room to the other. Financial speaking it makes since for the company to does this, but i dont like her cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 one for each kid. Keeps them entertained when playing up stairs with each other, music and drop in function. Parents can drop in on the kids to see what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE IT!!!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased my 6th Echo. I have two 2nd Generation Echo's in my home and I purchased 4 as gifts. Most recently purchased a 3rd Generation for my elderly mom. She absolutely fell in love with Alexa when she stayed with me for almost a year. She loves listening to talk radio shows from Boston (now living in PA) and is able to through Alexa. I will be getting a third one for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Genius

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Dot so much that I later bought the Echo. I use the Echo in my kitchen and the Dot in my bedroom. I play music - there is plenty to chose from. I use ambient sounds for relaxation. I get my news updates or more in depth news if I chose. I listen to Ted Talks, NPR and podcasts. I add items to my shopping and to do lists, set timers and alarms. Plus there is much more to explore! All by using voice commands - It's genius.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it and hate it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s a still in it’s infantcy, but Alexa has a hard time understanding anything at time, and she says I don’t know that one over 60 percent of the time. The upside though, she works well with my smarthome

    I would recommend this to a friend