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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Dot so much that I later bought the Echo. I use the Echo in my kitchen and the Dot in my bedroom. I play music - there is plenty to chose from. I use ambient sounds for relaxation. I get my news updates or more in depth news if I chose. I listen to Ted Talks, NPR and podcasts. I add items to my shopping and to do lists, set timers and alarms. Plus there is much more to explore! All by using voice commands - It's genius.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it and hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s a still in it’s infantcy, but Alexa has a hard time understanding anything at time, and she says I don’t know that one over 60 percent of the time. The upside though, she works well with my smarthome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need one for every room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I do have to turn the WIFI off every night to keep from getting migraines so having more WIFI electronics isn't necessarily a good thing. I do love it though.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, speakers are solid and sound quality is amazing. Great product, specially for the prize.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great home toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just like the echo but smaller and cheaper if your not listening to music this is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERSONICS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an apple fan boy, but since Alexa decided to speak the truth and tell the world that the sonics were stolen from Seattle. I might have to reconsider the hometown tech giant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this with my connected devices. It makes me feel like Tony Stark. It can hear my voice perfectly from across our large living/dining room. My only complaint is not with the device itself, but the app. I wish I could choose my own custom wake word. Not just the amazon choices. But the device works fine and I love that I can use it to put my phone as a Bluetooth speaker. The sound of the speaker is okay, but not great. I have made good use of the AUX port by connecting it to a set of Bose computer speakers. This has made a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My introduction to smart home technology was my Amazon Echo. Later that year I received my first dot. The Dot I connected to a set of Logitech speakers that I had for my PC and the result was reasonably decent sound. Then with an update we could group devices. Now I've added a couple more dots to the house, connected to stereo's already in place and now I can stream Pandora or tune-in throughout the whole house. Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for its size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, easy to connect, controls my lights and easily plays music via voice control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Addition to Upstairs Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have both the Amazon Echo and Echo Dot - one on the lower level and the other upstairs. The quality of the Dot speaker is much better than I expected when compared with the Echo. The convenience of having Alexa and the Amazon features throughout the house is great, especially when you can have the Dot wake you up or add to your grocery list when you really don't want to go back downstairs. In my view, it's a really good value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Newbie, lovin' it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget. Limitations however lie however since really we only use it for music and games. Have bought one thing off of ebay but this is no Siri by any stretch of the imagination. Paired this thing with a bose bluetooth speaker and the music sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works effortlessly with my existing Alexa echo. Mainly used as an intercom in my son's room so we don't have to tell crib down stairs, lol. But it also functions independently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    nice features in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the echo dot is small and you don't even really know it is there until you use it. Has some cool add-ons that enhance the functionality tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echo Dot, this is the second one I own. Alexa is great to have around and integrates the Philips Hue. Ask Alexa to turn on the light and voila... the lights are on.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    You got to get it and use it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got to get it and use it ! this is small but packs almost as much push as it's larger version Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially had two Echo’s. When they went in sale I purchased a couple more. Now we have them in every room. Makes it very easy to ask it for information or do do other things around such as turning on the lights or the sprinklers. The speaker is very strong for loud music but it’s suitable for my needs. It is very easy to set up, especially if you already have other products connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the purpose for Alexia. But have gotten lots of entertainment from this device. Once it is connected to more features I can see where this device would be handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart homes require smart things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my original echo dot when it first came out. Once they added the intercom/ drop in feature, i had to get another one. Now i don't have to yell downstairs just drop in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple set up. Clear and accurate and responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simply amazing. Like having a roommate - but with the mess. Ask it anything and it will always have the answer. I have one in every room and couldn't live without it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is constantly evolving. Our biggest use is being able to adjust temperature on our Honeywell Lyric thermostat and change channels on Playstation Vue on our FireTV.

    I would recommend this to a friend