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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 31,086 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Nice intro smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice intro smart device. Helpful for simple tasks like what's the weather or when my favorite team plays. Has limitations but for price very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup and good voice recognition. Limited uses as of now .. mostly good with Philips Hue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my family was complete but once I bought Alexa I realized there was one more family member we hadn’t discovered yet. Welcome home to our ‘long lost relative’ Alexa!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little device. I have the Harmony hub and some smart light bulbs. Works great turning everything on. I can walk into the house and say "Alexa, turn on DirecTV" and without even putting my things down the tv pops on. This alone makes it an awesome purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love my echo dot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth every penny I spent. Reasonably priced. Cheap warranty. Amazon has excellent functions and learns new ones all the time. The device is super functional for people with disabilities. The app itself requires sighted help and since I’m completely blind it’s a little tricky but once it’s set up I can just talk to her and ask her any question and listen to sports and music. I love my Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the same but in smaller package.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Use it all the time for radio, alarm clock, ocean sounds to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has a blast with the echo. We ask silly questions and love the answers. The kids listen to music without having to find the songs. Everything at our voice command.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexas is the best and if you would like to try her out cheaply, this is the way to go. This dot will interface with many items and many more to come. Way worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Amazon dot. I also have the Echo in another room and use them to voice control a number of things throughout the home, as well as playing music, asking questions, and playing games. I connected her to a Bluetooth device that connects to my home entertainment system. That way I can listen to music through proper speakers, and her voice comes throughout the bottom floor when you speak to her. It's a fun device to own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I want it to do, plays music, controls my smart home devices, gives me news & weather and so much more! Plus for the price, it really can't be beat at all!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker for basement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves steps when other person's are in the lower level of house. Great for sending down a message from another Alexa. Playing music in a hobby room.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Anthony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. The 3rd generation is obviously better in terms of sound quality, but for the price, this is a good add on. I have 3; I want to buy more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a gift. I have 3 dots,1 echo and 1 echo show. We use them all the time my wife uses the shopping list and timer. I use the reminders, music and home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my daughter for Christmas. It was priced right, shipping was free and prompt. it was easy to set up. It's small, so it isn't in the way. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a friend (who has everything) as a fun housewarming gift. I have one and everyone morning say Good Morning and Alexa gives me a fun fact for the day. I connected my calendar and ask her what's on my schedule to be able to plan my day, I listen to Pandora, ask trivia questions and check the weather. I also use it as a timer and an alarm. There are many mornings when I ask for 5 minutes so I can sleep longer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    i love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the echo is great it does so much ans easy the get started.i use to turn on lights and play music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty cool stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having read the reviews and seen the echo commercials on TV I felt like buying a Dot was a low entry point solution. After purchasing and installing the dot we have really enjoyed being able to play music and the other features of the device. When I got smart lighting and a smart plug to go along with It, we have changed the way we think about the house. Now I am going to get additional lights and switches. This has been a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Have enjoyed these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has enjoyed. Using these for music, alarms and just playing around with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to extend my existing Amazon Echo setup. The speaker is not great, but it is the perfect little device to extend home automation voice control to the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for multiple rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a second Echo Dot to have in my basement. Primary use for it other than random questions is for the intercom (drop-in) function. It works GREAT. Especially when we're having a get-together and someone is downstairs, instead of having to yell downstairs to get their attention, we can simply drop-in to the echo and talk to them that way. They're very convenient and easy to use.

    I would recommend this to a friend