Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 31,086 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this amazon echo for my dad’s Christmas present. He loves it! It was a great gift for him. Alexis is such a innovative idea, he gets a kick out of talking to her

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, great sound, easy to configure with other products and iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Unbeatable cost-benefit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the product is a 5-Star device, the buying experience at BB wasn’t positive. The check out experience was awful. Very rude staff. I should have bought it online.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    easy way to make Alexa work for you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while it doesn't have the speaker power of the Echo, if you have a Bluetooth receiver hooked up to a speaker (I have one hooked to my home theater Dolby system), you can listen to music on really good speakers seamlessly. And if you have a Harmony Hub, with a little setup, you can walk into your tv room and say "Alexa, turn on the tv" or "Alexa, turn on the Roku" or "Alexa, turn on ESPN" and boom, it is done. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for communicating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried all kinds of questions and options and found this DOT device to be an exceptional device. It performs as expected and I have since purchased more "Alexa" devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love you Alexa!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa, when u came into my home...my life changed. How could I ever live without u. I call ur name, u answer me. U turn the lights on. U keep me warm. Oh Alexa, I love u!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Dot first day it came out. It's so small compared to my Amazon Echo. I highly recommend IFTTT for automation. Alexa is smarter than ever, and one of the best connected home products money can currently buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS ALL THAT AND THEN SOME BUT THE SPEAKER DOES LACK IF YOU WANT IT TO ALSO PLAY MUSIC. i ENDED UP BUYING THE REGUALR ECHO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game so far. It starts off a little slow because it has been a while since the last Assasins Creed game was released, but you should really like this game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a regular echo and this thing works the exact same way, minus sound quality of course since it’s so compact, but it’s nice and descreet and doesn’t take much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd time purchaser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned one and purchased one for myself for my office and one as a gift. These are a really fun device and easily worth more than triple their cost! Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My echo dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have one in the home but it was time to get Alexa a friend. I love using the echo dots for all my questions, weather and humor. I recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love the product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up and use. Sound quality is great and so convenient to have around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to give as a gift. They loved it. They actually when out and bought another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Cool product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it make it simple to talk to and answer. The device is perfect like Siri and very even better

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Nice and compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. The sound is great. Sometime u forget it is sitting there doesnt get in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 5 of these. They are great and you can connect them with Amazon echo and other things. After I got mine and fall in love with it. Bought some more for gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real bargain and fun to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo can be fun and also a very useful tool. It's an alarm clock, entertainer and has many other uses. I purchased two. One for my bedroom and one for the livingroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small, innovative design!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great voice control device. Easy to install and doesn't take up much space. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Amazing for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a great time with Alexa. Absolutely wonderful for the price. Only issue so far is it occasionally stops mid-sentence and you have to ask the question again.

    I would recommend this to a friend