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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 31,086 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lil thing is so cool and fascinating so small and can do so much

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Actually Usefull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a toy really, but it actually does have some useful features. The list function works quite well. Instead of writing out a shopping list just talk to it during the week then take your phone to the store and check off things as you go. Reminders and weather work well also. Another plus is the price. I certainty would not pay the 300 plus dollars Apple wants for a similar device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. It knows my voice and it’s so easy to tell Alexa anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Sleepyheads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Amazon Echo is in the kitchen, but the Echo Dot is in our bedroom. Now instead of using my cellphone (which I don't want in my bedroom anyway), I use the Echo Dot as my alarm clock, music sleep timer, and to ask the time after I've snoozed a few too many times, all without looking at the glare on the screen, even if it is in Night Shade mode. It lets me stay sleepy until I really need to wake up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for son. Sound quality good. Easy to install and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching my friends use Alexa, I gave it a try with an Echo dot and so far I have been amazed by it's voice recognition and things that you can do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Full feature Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think this little Echo Dot can't do everything the normal Echo Can....because it does. Easily automates my WINK hub with lights. My Quirky Power strip. Changes the Colors of my LIFX bulbs and helps me order items from Amazon. Plays music well, not much bass, but hook a bluetooth speaker to the DOT and you have a great sound hub as well. Perfect for anyone who doesn't want the big Echo but still wants Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is small and hooks up to my receiver easily to gain sound on my surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini Genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is super smart. Very responsive and fast to provide any answer you need. Love when I ask a crazy question and the response is "I don't know that." Lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I'm In Love With My New Friend, Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself and one for my sister for her birthday, because I got an email from Best Buy and I saw the price was so great. I love it. I haven't had a stereo for quite some time and this is such a great find! I feel like I have a new friend - I say "Alexa, Good Morning!" and she replies, "Good Morning" and then tells me a note of trivia for that day. It's so fun! I feel like a little kid!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly use for music, has great sound. Not as loud as the others, but still great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easier to use. Great sound and easily accessible. It is super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo dot does allot for your money, have had it for a while now and cant live without it, no problems! I use it to turn lights on and off and to play music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Bang for the Buck Amazon Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot is very handy in practically every room of the house, especially if you have wifi enabled devices that you wish to control with Alexa. We use wifi light switches, string lights and an outdoor/indoor extension plug and they all work amazing with the echo dot. Fun gadget too...games, jokes, random facts, NPR...if you can think of it they either have a skill for it or they will soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love my echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to hook up with my wifi.. it's also clear even from far away! My kid love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hit of the party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a secret holiday gift swap at a holiday party. The item was so popular that it got swapped twice before it reached its final owner. Very popular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a bedroom or small office. Really enjoying the ability to Alexa to text or call. Glad I waited for the Echo Dot second generation.fantastic pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Nice and compact and great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this in my bedroom. It works great and was easy to set up. I use it for an alarm clock, weather reports, listening to the radio, and turning on my lights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Makes A Great Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these around the house in bedrooms, kitchen, office and use them daily. In bedrooms, they make a great alarm clock. In the kitchen, they are useful to convert recipes from grams to ounces, check on the news, listen to music. In the office, they play music, let me chec k in on the markets and get the latest news. I bought six of them this holiday for gifts!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A part of the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot does a lot for my family. From adding items to my to do list or shopping list, playing music, and games. I can have my kindle books read to me or listen to my audible collection. I can control smart lights or outlets with my voice. I already purchased three more, so I can talk to Alexa on each floor of my townhouse.

    I would recommend this to a friend