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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for Anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mother as an addition to the Echo Plus. I have it in her bedroom so she can listen to her favorite music easily, have a book read to her or check out the temperature, time, or do trivia questions. It also can turn on/off the lights for her. It is a terrific little device, just as good as the larger models. Sound is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing’s beats the echo especially at it affordable price. I have one now in every room connected to one network that allows me to stream music in every room and make announcements to the family no matter what room they are in. Voice recognition is amazing and is very dependable. I also love being able pair to Bluetooth device as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Placed it in the kitchen. Will play music and set a timer for cooking, give us the temperature outside and weather report. Only problem is one of the Pandora stations. It doesn’t understand and plays the wrong station whenever we ask for it. And it seems to have started a new Pandora station on its own. What is nice is that you can ask for a specific artist’s music only. Also you can ask for a specific classical symphony. Plays what you want even if there is no “station” for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product online on Black friday and I am really satisfied with the product. I received it in 4 days. Nice service by BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to set up. Has good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, speaker is better than expected. The app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fun inexpensive device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and fun. My only complaint is that it has to remain plugged in. Other than that, it is convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart speaker for your smart home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device primarily as an interface to connect to my smart home devices. It does a really good job connecting to Philip's hue emulated devices, something the Google home cannot. I use it everyday to. Control smart switches and plugs either via individual triggers or via the routines feature provided via the Alexa app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for controlling smart devices. Just wish the speaker was a little more powerful but you can't really beat it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot is great if you like Alexa. I have two of them,one in each bedroom, and they combine perfectly with the Echo in the living room. These Dots are used to control music and lights, and serve as alarm clocks as well. The only downside from a full-fledged Echo is the sound quality, but if you link them to a good Bluetooth speaker...problem solved!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased only for the occasional deals amazon gives to echo owners only. sits unplugged otherwise. Great to order add on items without needing to add on another item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to my smart devices. Bought this for my boys Room and like the feature that I can send message from my amazon device to his.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Love the Echo Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little Dot does so many things, I love it! I have it synched with my lights in the kitchen and my thermostat, which works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use, great gift, great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever. plays music, sets alarm. great item to buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are having so much fun with Alexa. We love to hear the responses and ask questions that may just stump her. Too much fun!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Echo dot! I was Skeptical at first. Very responsive and great for general knowledge questions and playing music. Speaker is surprisingly clear for being so compact. Worth the money stop reading and buy it! The one con is that anyone can use it, if you have kids they can order things off your amazon account so that could be a bit of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Echo Dot. I have the google home as well. Both work well. Sometimes the google is better and sometimes Alexa is better.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Needs work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get glitchy and Alexa will repeatedly say; “I’m having trouble understanding, try again later.” I know they will keep improving this, so I will still recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for voice control for all of my smart bulbs and devices. My house is hands free. Must have to add voice controls to smart hone

    I would recommend this to a friend