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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 31,086 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Voice recognition is spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one for a gift and absolutely love it! Head over heals over Siri for sure!! I got this one for a gift!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great to have handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is great to have in the house. It's very handy to have nearby when you need a question answered. We have it in the kitchen but Alexa can hear us easily from the next room. Some things we've asked her that we thought should have been easily answered but they were not. Overall pleased to have Alexa in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need to figure out how to turn on/off more items but it’s hooked up with living room lights and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting an Alexa for the living room, we fell in love with it. Granted, the sound from the Dot isn't as full as Alexa, it's great! We have 2 kids attending online school courses, and it's awesome organizational tool in addition to all the other nifty things they offer. We use our Dot to play music at bedtime. Buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is not that great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon should have done little bit more with the sound. I have a Logitech computer speakers for less than $10 and connected and the sound is amazing. If anyone is looking for a good stereo sound output get one and connect it. It has an option to connect and you will find a difference. From iPhone you can play the songs after pairing and enjoy. Amazon should come up with multi-room player option to beat the other competitive products. Overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased More than One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my own, I purchased the additional Echo Dots as gift. Mine has worked great and they make for a great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend. I have one that I use very often so I know that my friend will love it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Echo and I love it. I am giving the dot to my niece for Christmas. I'm sure she will love it also.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for a simple, inexpensive solution for a home personal assistant, this is it. This does NOT come with a speaker deigned to play music - even though it can. The speaker is meant to communicate with Alexa. If you plan of lsten to music. Get the full size Eco, not the dot. If you have a static (one you don't move) Bluetooth speaker. Then you can pair the Eco Dot with that speaker to play music. Great addition for home entertainment systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have an echo and the dot was a great addition. We have outlets and light bulbs to go along with it. It makes it easy to turn on bedroom lights without having to get up and walk through a dark room, just say”alexa turn on the light”. Would definitely buy again or more for other rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so excited to connect my home and the Echo does just that. Very easy to set up to my wireless network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and great product. Bought it as a gift and the person now has converted the home into a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to trip over the bed at nite and now I tell Echo to turn off the light with the help of my Wemo wall outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Sweet Gadget to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a free add-on to a purchase. I’ve had it for about 3 months and it’s been great. The only times I use it is to yell “Alexa, play children’s Pandora” or I have her call my cellphone as I lose it all the time. It’s great and have had no problems it. Ask it for a joke and have s laugh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Xmas gift but they are hounding me for a review. It was easy to buy online and shipped quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is very helpful. Using it for a timer and alarm is great. Playing games and getting information is fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice but Alexa isnt all that bright!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the previous generation dot, and it is a good product. I wish it had a battery so I could take it from room to room but it doesnt. Sound quality is ok, not great, so you'll want to connect a speaker. I listen to news and music with it primarily, because Alexa just cant answer a lot of questions, like, "what typhoons are in the Pacific right now?". Overall, I like it, and I hope she gets smarter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has brought my best friend so much joy. He has not gotten use to it, but he is warming up in using it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Works Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, works well!! Great price point

    I would recommend this to a friend