Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 31,086 reviews
  • Rated 4 out of 5 stars

    Good entrance into AI assistants

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is perhaps the most versatile assistant on the market, but as an Apple user there are integrations that are missing. Receiving calls and messages would be a welcome addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dot not use the dot much for playing music since I got the echo which sounds better. But it is good to have for other functions such as reminders, adding to lists, calendar, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    novelty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    interesting product that listens and talks to you. Great user interface and fun to use. Neat addition to home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for my needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily placed in out of the way locations in house. Thinking about setting one up for my 82 year old mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just added this to the office and can now enjoy all the benefits of my Alexa service as I work as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love having this next to my bed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love having this next to my bed for peaceful music/sounds to help me sleep. It's a great alarm clock and it's nice to be able to get a quick news flash and play some music while I'm getting ready for work without having to use my phone. And for the $30 sale price you really can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echos, all sizes. I have the large one in the living room, but having a smaller one, the Dot, in the bedroom or other locations is great. I love playing music to fall asleep by, setting a sleep timer, and rolling over during the night to ask what time it is. I also use it to control my smart home. Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a fun thing to have around the house. I'm sure if I researched all the functionalities it has, it would be an even greater value for the money. Right now it's used for music, weather, jokes and a few games, but I know it has a lot more to offer! Either way it's a great price for a fun product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not bad..speakers aren't loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well..but I recommend having a Bluetooth speaker near by because it won't fill room with music..for $30 it is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home assistant that everyone needs to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dot for my wife to add to another room of our house. We already have two others and love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift so can’t really give a honest review but have used a friends so I’m sure it’s a 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The whole family loves this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Christmas gift I bought my 12 year old. My 6 yr old triplets also love it. They love to have Alexa play songs and tell jokes. My daughter can also check her spelling for her homework assignments by asking Alexa because, as she says, "how am I supposed to look it up if I don't know how to spell it?"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing on impulse. I am truly a gadget fanatic. It was fun at first, but now I rarely use it. But, I'd have to say it does what it's supposed to do and does it well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the first things we did was played a game call Word Chain. We sat around as a family and had a blast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome little device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome little device. Does everything the larger, regular size echo can do, minus the better sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon and Best Buy rock Great products at great prices Thank you as always Best Buy Will buy again soon

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Makes my home automation better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a whim not expecting it to be as useful as it turned out to be. I use it primarily for controlling my home automation lights and thermostat. I'm currently using it with a Wink hub and an Ecobee thermostat. Its nice, for example, when I'm carrying something to be able to simply say Alexa turn on or off a light or turn up the temperature. This was one if not the best purchase I have made in my home automation system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an apple customer and I swear Alexa listens a million times better than Siri! With reminders and even a speaker to listen to music (when the BB guy said it didn't have a speaker to listen to music) it's a great product to have at an affordable price, and I like that I can link it to multiple things in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lots of fun.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with some wemo switches and philips hue starter set. Didnt see much point in the echo alone. Only difference in echo dot and echo is the speaker as far as i can tell so may as well save some money, buy the dot and connect a speaker with the 3.5 mm jack and spend the money you save on the fun accesories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick these up for gifts because EVERYBODY wants one. They are affordable and great go to's.....I LOVE mine.

    I would recommend this to a friend