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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 31,086 reviews
  • Rated 5 out of 5 stars

    Simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box the went through the simple steps then was done in less than 20 munites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought one of these last Christmas, and decide to buy another one for my family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have on at home and they make great gifts. They were purchased for my husband’s staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for $30. It was a gift for my brother and he and his wife love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got this for myself but my son now uses it. Alexia has some strange answers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product to start with if you are planning to go into the smart home game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun Toy So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can change the wake-up word to something other than Alexa. The ability to connect an external speaker is a big plus for listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Companion to the tower!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome for extending and also acting as new hub for Alexa. Gonna add even more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mostly Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot makes Alexa an affordable option for more people. The speaker works just fine for communication and books, and it's not bad for quiet music. It's a little picky about placement, and I had to move it around a lot before I found a spot where Alexa could hear me consistently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dot Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with my Echo Dot. So much so, I'm probably going to buy 2 more - bedroom/bathroom (combined with water resistant bluetooth speaker) and garage. I can listen to music and news when I'm working on car or getting ready in the morning without having to hit buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ohhhh Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this the beginning of the year and on Black Friday we upgraded to the newest one!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Alexa, maybe just me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved been able to connect it to stereo & Bluetooth speakers. However, had to reset it all the time. Blue ring would stay on without response. Checked my internet and it was working. Would ask a question or command and no answer. Then, approx 4 minutes later Alexa would respond. Didn't wanted to exchanged. I just returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My kids love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to have in other rooms of the house. Sound quality definitely isn't anything compared to the Echo but is still very handy to have around!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the Amazon Dot for a while. When I got my Phillip Hue lights I thought it would be a good purchase to go with the lights. It has worked great ever since. Alexa will turn your lights on and off just by asking. Very nice product when you need to know something right away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I got this for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sisters wanted to make sure that our mom could contact us if she needed us in a hurry or for a medical emergency so I got her and Echo Dot. She's had a lot of fun with Alexa and we know that if she needs us all she needs to do ask Alexa to call.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great home device on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot is great for people who are trying to get into smart home devices on a budget. This has pretty much all of the functionality of its larger sibling, just without as good of a speaker. We already have a couple Echos in the house and use them to play music, control the thermostat, turn on the lights, so we were happy with the lower-cost Dot to put in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy and Amazon Easy to install and works nicely. Good sound and volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent household addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a timer, alarm, and for the news flash. It is useful to get a news flash every morning and to check my calendar. I loe its ability to play music and the sleep app that you can set a sleep timer for. I enjoy it so much I bought a second one for a family member.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at playing music and easy to set up. Easy to upload the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize how much I would come to rely on my Dot when I purchased it. Alexa reminds me of each day's appointments, what 's on my shopping list, what's on my "to-do" list, plays relaxation music to go to sleep by, and wakes me up every morning! Wouldn't give "her up!

    I would recommend this to a friend