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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 31,086 reviews
  • Rated 5 out of 5 stars

    Great for a single room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product to be an alarm clock and it does that well plus much more!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Looks Different From Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the picture, the item appears to be white with a gray top. However, the top is very black. This would have made a difference for me with purchasing. I would have just preferred an all-black device. It will stick out like a sore thumb in the room where it will be kept. I haven’t had a chance to try it out yet, but it is small which I like very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would enjoy having this little thing. It helps out so much. Awesome little Piet of hardware and the fact that you can use it to control other smart appliances around the house makes it that much better of a purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Enjoying my echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the echo 3 and recently acquired this version 2 with a tv purchase and it works well with my other Bluetooth devices. I enjoy using my dot and being able to have a hands free experience on my tv using it and other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Works great! Nice to able to tell Alexa what you want to listen to and it plays. You can create shopping lists as well as hear the news and weather. I was a skeptic at first but now wouldn't want to know what it was like without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa Knows The Answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had anything like this Echo before, What a great idea ! It is capable of doing so much I'm still on a learning curve. Best Buy offered this item free with the purchase of the Ring Security Camera - cordless version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought for my dad, he's loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad bc he has a Prime account. It's been easy for him to use and he loves it. Even the smaller built-in speakers are adequate. They're obviously not as good speakers as the tower version but they're still good enough for a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand children love to use their Alexa. I have not had the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my other Echos. Now if can control anything from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREATEST GIFT EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ECHO DOT as a Christmas gift for my youngest son, who is a major TECHIE! He has absolutely hooked up this DOT to every available avenue in his home--it was just amazing....I am so glad I chose this ECHO product. He is thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the dot. Easy to use and clear in sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Echo Dot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Echo Dot in our home. We have one in the kitchen and one in the back living room We use it to listen to music, make grocery lists, check weather and ask it many questions. We absolutely love having it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo in the living room and wanted a second one in the bedroom. The Dot is every bit as good as the Echo, but doesn't have the same speaker or the rotary ring on top for volume. I was surprised that when listening to music it's not all that bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought as a gift and he likes it. Hopefully it will be used regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs an Alexa in the house and at B.B. price, there’s No Excuse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and kids. They love to use it when they have questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice cool devices. I think I will buy one more to put in the basement to be able to communicate with anyone that may be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo DOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Mom and she absolutely loves it. Great stocking stuffer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent device for anyone that loves technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed how well the voice recognition software works well on the device! I use this device to control my Nest Thermostate, play music from Amazon Prime account and control my lighting in my home. It is very worth the money I have paid for this gadget.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent and versatile device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift, so I don't have first hand knowledge of it, but the recipient was extremely pleased and is really enjoying all the features. The Echo Dot puts the power of Alexa at your fingertips, and does it with a very small footprint (and price).

    I would recommend this to a friend