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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 31,085 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a great price, cashier was very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy mother in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to introduce my mother-in-law to technology since she lives in the Stone Age. This was a good price on Black Friday and got it for 20 bucks. She’s loving it mostly plays music on it when she’s cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much I bought another 2 echos for the other rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't opened bought it for present. Will know after Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was everything I thought it would be. With the Alexa app I have the ability to access many different functions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Room for improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has trouble communicating with my fire stick tv - she will open a program but not always play it. She especially gets confused playing Spotify music on my fire stick tv - she opens the app but when asked to play song it plays through the echo dot speaker and not my television. She can also only set up 2 alarms within 24 hours - I’d love her to be able to have a recurring alarm. Also, having to say Alexa all the time is irritating. I said celexa the other day just to see if she would respond to any other name and she responded... lol! She has also started to play music randomly or respond to something when I haven’t even said her name - very sensitive device. I do think this device has its perks - it’s great if I am getting ready and need to know the weather, time, news update or want to just hear a type of music - she has very interesting selections. She doesn’t do driving directions though :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, will probably buy additional to go with it soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present & the recipient was very happy with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no idea what this could do so I bought one for myself to test and found it so amazing that I got a second one for another part of my home and one for my office plus 8 more for holiday gifts. This is truly the perfect gift for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea for a gift too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this is definitely the best voice assistant technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small room and easy to add to your amazon alexa app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use at work and think it is great for customers to choose music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable fun little device. Makes for a helpful hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun and easy to set up. Wish you could change her name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t wait to play with this and learn everything she can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can;t beat the quality for the money a Great Gift for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my 4th one so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have 3 of these in each room and this is the 4th one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what I got for my mother for Christmas I t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She has an iPhone so I think this is her best bet for for voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, good reviews, nice gift should buy one for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, very usefull item. I now have two echo products

    I would recommend this to a friend