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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 31,085 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this as a Bluetooth speaker, but my husband is worried that the government could be listening in....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product kids have fun talking to Alexa so I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life becomes easy(and lazy too)with this kind of device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product everyone who needs it should buy it

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has some cool features but the volume is too low for its price range.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and connect. Then the fun begins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system . I have 5 at home. Try the intercom system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Great! Worked like it was supposed to. Easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son & I enjoy talking with Alexa and programming her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when used with Echo for room to room communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love the dot and it’s very clear when playing music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inexpensive for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this device for over a year with no issues. Great purchase for those who are newcomers and want to try out this inexpensive version. I ask for information, play games, and listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is easy to set up right out of the box. She does require internet but once that is connected she is good to go. Alexa does great things by herself but the more devices you hook up to her the better she gets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting both this and the Google Home Mini during black friday 2017 and tested both extensively. Though I ended up going with Google, it does not take away that this was a great product. The echo has more skills currently available, allows quick shopping via Amazon and sounds and works quite well, about par with the Mini in most ways. I went with Google mostly because I do not currently have a smart home witch the Echo is currently better at, nor do I buy on Amazon enough to need that feature. Google was able to answer my questions a bit better, and works with my Chromecast and other devices, ergo my end choice. I would recommend the Echo to anyone that sides on the services it provides over what the Google unit does. Note that both devices did have one snag, though the Echo seemed to have a bit more sensitivity to it. Occasionally without the command word or provocation, the unit would chime out with something, such as it can't do something, doesn't know, or asks for more information. This may have been triggered from the TV, though I cannot be sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up in the kitchen for my wife to listen to music, and get the news and weather and she loves it. With a Amazon Music subscription, the voice activation makes it easy to play just about any song she can think of .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot is a fantastic piece of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent divice and smart.I recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and works well with the Bluetooth speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get enough of them, this is my 5th. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ggggggggggrrrrrrrrrrreeeeeeeeeeaaaaaaaattttttttt!!!!!!!!

    I would recommend this to a friend