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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Echo Dot, as well as my family. we already have the Echo so it was easy to buy the Echo Dot. Both are amazing!!! Love listening to the music I want, asking Alexa questions, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Budget Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Amazon/Alexa product and I love it. Easily communicates with my NEST, WINK and LIFX bulbs. Very simple to setup. Helps kids with homework questions and is a great companion to the smart home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it five but it doesn't always hear me. Still a great product to have in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the early process of converting my home to a smart home. This was a great beginner. I now have 4 Echo Dots. While I enjoy the features of this unit, the speaker itself leaves much to be desired. I now plan to get the Echo. which I hear has a much better sounding speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the dot as a Christmas gift and was really pleased with all the features it has. From listening to music to controlling smart devices. It is great and I recommend it to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for second

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't use this one as often as the main but it seems to work great as a 2nd one in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Full Echo feature for fraction of price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating between this and the full size echo but came to purchase this and used a bluetooth speaker I already owned and it is just as good as the full size for fraction of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So fun and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to have google home. But it stopped working after less than a year. The Echo is great. Easy to set up and use. Good volume for its size Thinking of getting another for down stairs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to the bedroom. Best alarm clock​ ever. Recent surgery required schedule for meds and voice control made it so easy. Hook to a nice speaker and set sleep timer at bed time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't know I'd like this so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt a little funny talking to a device, but once I became used to that, I cleared one of the three hurdles to total enjoyment! I love making my shopping lists with this, I love listening to Audible books, radio stations, and lots and lots of music, I love setting sleep timers because I like to fall asleep to music but hate it when I wake up to it, and it pairs with my audio system like a dream. The only things I need to complete this relationship - to learn how to get it to not lock it up when I'm trying to find something (unless it's defective, but I don't think so) and I'd like it to access my locally stored files. One more thing...I really, really want the wake word to be "Computer".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and setup. My 12 year old set it up with his account but it still works for everyone throughout the house. Also connects to other devices in the house, like the lights and thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had these long enough to really rate them. I’m still learning everything they can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim, light, nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes ti play on it and ask educational stuff. Plays amazon songs. Really good speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife's new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted one of these for a few months so on Black Friday I bought her one, she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than I thought it would be, based on other reviews. If used simply as background in a quiet area, it's plenty loud, but can connect to a stereo system to enhance the audio quality and volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item I have two of them to help off set having to tell room to room for my main unit to hear me. Buy the hue lights it much more fun to have. Just walk n room n ask echo to turn on lights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with regular echo and devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and linked to smartthings hub. Speaker not near as good as the regular but adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love the Echo Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot has exceeded my expectations. I use it all the time, from just a simple kitchen timer to asking about the weather. I am finding more and more ways I can use Alexa around my house!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun technology and Amazon is just getting started.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have three Echo/Alexa products in the house. Love 'em!! Can ask for HBO and with the help of the Logitech Hub, the tv, Yamaha Receiver, and Roku activated, HBO opens right up on screen. Lights too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life simplified...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 kids and this works great with keeping things organized, lists, timers, music, jokes. I haven't even tapped into its full capabilities yet and I'll probably end up buying 1-2 more of them.

    I would recommend this to a friend