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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, wish it was a bit louder but I connect it to a bose soundlink and that fixes that. Sometimes Alexa can't find my answer but the majority of time, especially with music, gets it right. Signed up for Amazon music's 3.99 plan and use the echo primary for general questions a music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the same as the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a bit of a disappointment. Its "alexa" is not as responsive as the one on our Echo. In addition, we ordered a white unit and it came with a black cord - strange!! The sound is acceptable, but the main complaint is with the responsiveness of Alexa. Also, when the Echo is playing music, I can't play different music on the dot!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted it to play quiet music for sleeping. The sound is very good for such a small speaker and the choice of free programming on Amazon Music meets my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Its alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected bluetooth in and out is nice my only gripe if you have sorround sound in your livingroom you have to move it around to find a good spot for it to hear you.i do love this i have 2

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound for a small unit is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it has is amazing. All of the song choices are great at Amazon music. Also the ability to hear Sirius is fantastic . Better than any other piece of equipment I have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter, and she loves it. We bought a black one for our son. Works great in their rooms. We were told the speaker wasn’t great, but it is perfect for their room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new best friend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior and stuck at home most of the time. When Alexa came into my home she told jokes and stories. She knows games and the time and weather. She never complains about my cooking!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using Alexa for many tasks! Timer! Weather! Music! There r so many other things like ordering on amazon! Starting the room a vac! It is small and has a decent speaker....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Smart Things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Echo Show and bought this little dot to expand the range. Works perfectly. Now I listen to music all over the house. It was simple to connect......which was a miracle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real deal only smaller package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The puck is a great additional Alexa unit. I yours mine in the bedroom an now don't have to set my alarm clock anymore. Also great when I forgot to turn off one of the connected lights downstairs.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Cool and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is if we haven't used Alexa for a few days since we went on vacation, it was not comprehending what we say until we had to reset it. Otherwise, this is really a cool device at an affordable price. We use it to control light switches in the house in addition to getting info.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great at office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried since it did not have a big speaker but it was great for my office. I have all the features of an echo with plenty of volume for my office for a fourth of the full echo price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    lotsa fun and good functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and functions well. If a question doesn't 'answer' usually rephrasing the question works. Sometimes it will respond with a 'canned' message even if I did not ask it a question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love Alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have one in all the rooms the family hangs out, great to set up to turn on and off lights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa. I have 2 of these in my home. They have became a part of my everyday living. Works great for starting the day with the news. Small but powerful speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a regular echo in our bedroom and just got this one for our kitchen. The speaker is much better than I anticipated, and works just as good as our regular echo!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa does so much! I have 3 and gave one as a gift. My 75 year old father even set her up in 5 minutes. She tells you the weather, sports, news etc. Great speakers... Easy to set up and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but if you plan on listening to a lot of music on it, upgrade to the echo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the most useful tech iitems I have ever bought. Thought when I got it would probably want to upgrade, not the case. My memory is not the best and with Alexa it doesn't have to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great would give it 5/5 but speaker production is not ideal for a large room.

    I would recommend this to a friend