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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Alexa series is extremely handy when it comes to turning things off such as your television, lights, even the Christmas tree lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these around the house connected to our Echo Plus. We prefer the sound from the Echo Plus, but these are great for adding devices in additional rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is so convenient to have around for random questions, music, and making lists. It's so handy when you're busy cooking and you need something added to to your shopping list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real deal only smaller package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The puck is a great additional Alexa unit. I yours mine in the bedroom an now don't have to set my alarm clock anymore. Also great when I forgot to turn off one of the connected lights downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa does so much! I have 3 and gave one as a gift. My 75 year old father even set her up in 5 minutes. She tells you the weather, sports, news etc. Great speakers... Easy to set up and use!

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Cool and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is if we haven't used Alexa for a few days since we went on vacation, it was not comprehending what we say until we had to reset it. Otherwise, this is really a cool device at an affordable price. We use it to control light switches in the house in addition to getting info.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my echo!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo! I actually have a few of them in different rooms of the house so I can listen to music everywhere and make announcements to my other family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    lotsa fun and good functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and functions well. If a question doesn't 'answer' usually rephrasing the question works. Sometimes it will respond with a 'canned' message even if I did not ask it a question.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my daughter for Christmas. I think she will love this device because it can answer questions when she ask them and also complete commands when she tells it...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The future is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon products are amazing. I picked up an Echo on Prime Day and have ended up putting Dots in every room in the house, including the patio. Great sound and Alexa is ridiculously cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these now. We use them mostly for music but also enjoy some of the games. I have one in the bathroom that I use every morning for music and news and weather updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Having fun with alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is a great household tool. We have multiple dots and it's very convenient to talk to people in other rooms, like telling out daughter to get up in the morning, or time for bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the most useful tech iitems I have ever bought. Thought when I got it would probably want to upgrade, not the case. My memory is not the best and with Alexa it doesn't have to be.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for a bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is just adequate, so you wouldn't want this as your main Echo, but for a bedroom, or smaller room, it is perfect. It's basically a full-featured device in a smaller package!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old niece during the Black Friday sale. It sounds great and she gets a kick out of the voice command. Would definitely buy again for someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun toy the whole family will enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a small family gift after hearing many fun things about the Echo Dot. It tells jokes, can find about any song and play it for you, and even turns up my Nest thermostat for me. Love

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my DOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the TAP and now the DOT, I love that I don't have to touch the DOT it is voice activated..I don't like so much that I have to always have it plugged in outlet. But it's worth it in the end.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient, inexpensive smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the Amazon echo devices. We have the original and added the echo for portability. It's convenient to have around the house as a speaker to play music or in the kitchen as a timer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very satisfied with the Echo Dot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked at several reviews of the Echo Dot and decided the size of it was a better fit for me. I am happy with it's features and have considered purchasing more for other areas of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Echo Dot for my 101 year old father who is pretty tech savvy. He enjoys visiting with Alexa and asking her questions. I plan to get another one for my husband.

    I would recommend this to a friend