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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an Amazon Prime account. you can listing to music, have books read to you. If not it is still a great unit. I have multiple ones and use them as an intercom system as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product and easy to use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife for Valentine's day and she loves it! I definitely recommend this for those that would love to have their own AI assistant. It plays great sound too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these around the house connected to our Echo Plus. We prefer the sound from the Echo Plus, but these are great for adding devices in additional rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can live without these speakers, but why? They have made a lot of everyday actions more convenient. It's like having free hired help. It's definitely a hit with my child! It's easy to set up for use. Additionally, "skills" can be enabled via voice. The sound is pretty good for this unassuming "hockey puck", however it may best to have it connected to a Bluetooth speaker if need be. Needless to say, there are multiple Echo products in my house. Lastly, the Echos can be used as an intercom to talk through other Echoes in the house via "Drop In". By the way, you can "Drop In" on other people in other places that you know if they have the feature enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Amazon Echo dot 2nd generation at the sale price of 29.99 it’s a fantastic deal. The sound quality is good for a bedroom or office sized room. Alexa voice commands work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Alexa. I can't wait until she gets more updates and connect with more devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well, not satisfied with the limited customization, app is not good, looks archaic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Alexa already, and wanted to be able to play music, etc in other areas of the house. The Echo works great and is able to sync with the Alexa to play music throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the amazon echo dot in the kitchen and use it for things like setting timers when cooking and looking up recipes, etc. I like that it has the option for Bluetooth speaker connection. No drawbacks for me with this product as it does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smart device for a smart home.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home does not have light switch. I have place a Echo Dot in each room and now can turn lights on and off either with my audio command or thru the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY to manage and Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 already, the second was a gift and its truly easy to use. Alexa can be funny based on questions asked. Its great to say Alexa, set alarm for ...am and she does it. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old niece during the Black Friday sale. It sounds great and she gets a kick out of the voice command. Would definitely buy again for someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works without the Amazon Echo, I have it connected with my Hue Lights, Nest Thermostats, and Lightify Lights and it works great, Found My devices within minutes and was pretty easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon echo dot is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just started using the echo dot but so far really enjoy it and look forward to finding out more things it can do. My 10 year old loves asking it questions and playing games with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Dot. Looking to buy a couple more. They are well above what I expected. I use the Echo daily to be informed of current events, weather and other things going on in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to get started and fun to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't really sure how useful this would be but we love it. Turns on music and our blue tooth speakers in a snap, keeps track of our grocery list a d finds useful information. great to have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little Echoes are great. This is my third one. We mostly use it for music and that alone is worth the price. Much better to ask Alexa to play our music instead of touching a device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent option for streaming to speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received 1 for Christmas with a speaker that it pops into. After playing around with it I decided to buy another to stream my sirius out to a speaker by my hot tub. I had been using my sony surround system to stream to a sony wifi speaker. I was limited to playlists and pandora until I connected the dot to that same speaker. The main negatives I would give it is that it keeps losing some of it's 'smarts'. I keep having to link my sirius account. My girlfriend tried setting up the 'find my phone' feature for an hour and Alexa's routine was in a loop spitting out the number to connect but never linked to the phone. If you have good spare speakers it is a great option to add for it's features. I have it linked to my philips hue hub and nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 2 weeks now. I never thought I needed one, but received it as a gift and love it. Simple to set up and use. Its connected to Amazon Prime music and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great voice assistant for budget.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw this, I wasn’t sure how to respond; not since I have it, many people are amazed who I show it to and it’s a nice feature to use when a phone, tablet, tv or PC is unavailable and need to find the temperature outside, ask a question or control any WiFi or Bluetooth connected smart device. Pros: 1) Advanced A.I can answer most questions. 2) Small and easy to place mostly anyplace in a room. 3) Syncs with WiFi and Bluetooth devices to control anything that’s on and connected. Cons: 1) Speaker for music is embarrassingly quiet. 2) Can only be connected to an outlet with no built in battery. 3) Not enough color choices. 4) No USB Type-C

    I would recommend this to a friend