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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Echo Dot for my 101 year old father who is pretty tech savvy. He enjoys visiting with Alexa and asking her questions. I plan to get another one for my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my echo!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo! I actually have a few of them in different rooms of the house so I can listen to music everywhere and make announcements to my other family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this Alexa .I have at least four of them.One in each room.I ask her about the weather,Tells jokes,gives the time,Reads you stories.I will ask her the seven day forcast.I even ask her to play soothing sounds.I will say the only falts the i have had with the Alexa is that she will loose connection with the wifi.Then i have to unplug her for a bit until she gets reconnected.When i have amazon packages comming i will ask her whare is my stuff.If you order items from like chewey she cant track it for you .She can only tell you when you order from amazon only.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep it in the kitchen and I like being able to turn it on with my voice while I'm doing dishes or cooking. Very convenient and affordable. If you want better sound, get the bigger speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second "Alexa" for the basement. It works great and actually sounds pretty good for the size. It connected to the wifi with ease. We use it for a timer with our son while on his video game consoles and he uses it for playlists while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have amazon prime then this is for you. But even without amazon prime, this device is great. Despite the smaller speaker than its bigger sister, this dot still puts out a decent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product at a very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot has been a great purchase. I'm using it mostly to stream amazon music through my sound system but will be trying out smart light bulbs next. Amazon makes continued updates as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo dot! Great for getting information quick and she is very knowledgeable. It works great as a speaker as well. Can't wait to try it out with smart home appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really wowed by the responsiveness of the dot. I hooked it up to my lights and it has very accurate recognition. I only regret not spending the total amount and not just getting the echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale to connect with my Sonos playbar, Play1 and sub. Easy set up. Can control volume without moving an inch. Also connected a couple of lights via Kasa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music and asking about the weather though. I wish I could hook it up to my smart tv for Netflix or other apps but my amazon fire stick is on its way to do that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 6 of the echo to give as gifts for my employees. They loved them. Very fun gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning how to link my home security system and other skills. So far, I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is a great tool for my home. I enjoy playing various trivia games as well as getting information of up coming movies. Also getting reviews of product that I want to buy! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The echo is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first brought the echo I was not sure I was going to keep it but when I finally set it up it worked great!!! I Recommended it to Ebbe one and my family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my Echo Dot connected to my home stereo via bluetooth I can always hear the music I want, Very helpful device can set multiple timers/alarms. They also works great as intercoms.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Ok I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without spending 100 a year for prime it's limited in what it can do. We got it to use to voice command our lights. Now thus is annoying couplease of negatives...alarm won't wake up anyone who isn't just dozing and it talks for no reason often in the middle night which is disturbing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun addition to the household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo works well, though there's plenty left for it to learn. My wife enjoys it every morning; asking it to play a song, give her a piece of trivia, etc. It ultimately convinced me to spring for the Amazon Ultimate Music subscription which, as a Prime member, wasn't a huge stretch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A lot of fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot is the best hands on tek I have found so far. Its easy to get started, fun to learn with and its just getting started on what it can do. With its add ons its going to change my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Dot is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Dot is that one device that you never knew you couldn't do without. Just plug it in, quickly & easily set it up, and start having Alexa answer nearly any question or perform tasks.

    I would recommend this to a friend