Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun Sidekick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is perfect for asking info about something, playing music from my Pandora and just goofing off. She also can sing!... 2 pack as perfect...1 for this room and 1 for the other.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to manage music, phone calls, shopping etc with my voice. I have since purchased the Alexa echo. I keep one in the main family room and the dot in my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Plays with other Alexa’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have an Alexa in my bedroom and one in my playroom and wanted one in the kitchen, she even bluetooths to my light on my ceiling that are bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Number 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa is an awesome digital assistant. It is so awesome that I bought a second one for another part of the house. Great for random questions, setting timers, alarms, and playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Family favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 3rd Dot that I purchased. This one was for granddaughter’s family. Everyone enjoys using it including the 3 yr old. Plays music,gives weather report,and answers questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dot is a wonderful compliment to Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dot so my granddaughters could listen to music and take advantage of all the things my Alexa offers. It has proven to be a good decision and I may purchase a couple more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tool to use for the whole family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is helpful in so many ways! If someone told me 25 years ago that this little device could handle all of these tasks just by Asking her to, I would have thought they were crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and we are satisfied. My son asked me the other day what NASA meant and Alexa knew exactly what to say (lol). Yep, just that easy. Love it. We have them all around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to use, but limited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is capable of, like playing music. Has a hard time answering questions or requests that are not direct. For example, could not locate the closest See's Candies store. No issues making shopping lists, playing music (used free subscriptions to IHeartRadio and Pandora).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun new gadget!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me this for Christmas and I've had fun asking about the weather, getting jokes, news, etc. It's pretty entertaining and very useful. I may have to add a few more to my house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Dots

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves these! All the kids have received one for their birthdays this year, so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pretty cool little gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool little gadget. We use it to dim the lights, adjust the thermostat, play music, get the forecast, play ocean sounds at night, etc. The best thing is how affordable it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any age and easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own one and purchased the Dot for my nine year old niece for her birthday and she absolutely loves it. She uses the alarm to wake up for school every morning and she loves the trivia.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is so much fun. My kids love it. It even helps with homework. I am still figuring out everything is does. It is like using Google with out having to look it up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't necessarily need to purchase the more expensive Echos if you already have a Bluetooth speaker/stereo that produces great sound as this could be paired with it. Amazon should give unlimited access to their music when using the Echo device however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. We don’t use all of the capabilities of it but we have enjoyed it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starts- the recognition is not great. Secondly Amazon pushed this product as convenient for a person to have one in each of their rooms- I bought 5! They do not work well together at all. I have some first generation and the second generation and neither is better. It is not uncommon for both to pick up on your command and before you know it you've got a timer you set to let you know your tea is done steeping going off in the Kitchen and the bathroom. The recognition is okay but there are many things she responds to I'm sorry I don't know the answer to your question. These are often things Google now always can answer. If Google home were more compatible with wink and the huge list of things Alexa is then I would hands down buy the Google home. Alexa is okay but far from great!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Inexpensive way to make my home smarter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the Echo Dot. It's made things more convenient...having the ability ask for the time/temperature to turning on my TV/Stereo and Thermostat. Although I assume that the Google Home has the ability to provide more information when asked a question, this met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Echo Dot. I use it to stream Siriusxm,it's my alarm clock, and I always ask what the weather is every morning. I love the how small it is and not like the first one that came out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bargain!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this and hook to external speakers or stereo system for better sound! No matter what size system, big or small. Even try it in your car on a long trip! It's like being Michael with KITT!

    I would recommend this to a friend