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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having the echo. Not so big it can go anywhere with you. The sound is incredible. I love listening to music with the echo. Thanks Best Buy for their fast and speedy delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I like it, still in the learnning stage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to connect it to different items in my home. But I like it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This is my 4th echo dot. I have one in each bedroom to operate my smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my bedroom, use as an alarm clock and love streaming music throughout the house while cleaning. The dot has great sound for such a small unit. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is my new best friend. She lulls me to sleep with ocean sounds, wakes me with a gentle noise and can answer almost any question I ask. If you do not have one of these, get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo dot have hours of fun with it.enjoy asking it questions and learning answers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is a HOMERUN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore Alexa. She makes simple things that much easier and quicker. Reminders, alarms, music, shopping list, is just me scratching the surface. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never thought I'd use it so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd use it so much. I call out questions whenever I want to check out something, set appointments and reminders and now I want something similar for the car.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Debrajean

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our echo dot. We use it for music, information and to run devices in our home. Great quality. Works as a great as the day I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and daughter both love this so much I had to buy mother one. Fun, and necessary for those who want music everywhere with just speaking the song. Suggest getting Google music with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be a great gift for my granddaughters. I have a lot of fun with my Echo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I bought this for my 6yr old grandaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift for a 6 year old girl. I'm told by her parents that she loves the Echo Dot and uses it everyday. I would definitely reccomend the Echo Dot to anyone young or old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First A.I., Star Trek meets the real world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the coolest thing to turn and off anything in or out your home, just as cell phone 10 years ago came to life and its a great asset, the A.I. In years to come will be asking us questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good . I spent $30 and i think it’s worth what i paid. Speaker is kind of Not ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Amazon Echo and a neighbor bought the Dot just as I was purchasing this as a gift. I am sure my brother-in-law will love the Dot and will end up getting the Echo for the great room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    She's a nice little helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got Alexa, I was really excited about her! We first put her in the living room, but since she was right next to the tv and most of the times we are there, well, we are watching tv, she could not hear us very well and I became extremely frustrated and wanted to return her (it was past the 15 days Best Buy allows as their return policy, which btw sucks!) so I decided to change her to our room, we connected her to our Hue light and our Nest thermostat and taught her how to turn off the lights and dim them and all (trust me, was not easy at all!!! A whole odyssey to get here to do that) and now it's so awesome to be sleet and get in bed and just say 'Alexa turn off bedroom lights' 'Alexa change the AC temperature to 70' and not have to do it yourself (this is for lazy people obv) we get a lot more use out of her now than we did the first month we had her and I'm pretty content with it, still needs a lot of work, but for the price is not that bad :)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Addition to Any Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way too cool. I have the original Echo and I bought this to add in my living room. Used both Google Home and Echo and this is still better especially at $50 (Though I got it for $30).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like Talking to a Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cheap(er) way to talk to someone when I’m lonely because I don’t have many friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ability to get the weather, listen to music and get information at the drop of asking a question. Every once in a awhile the device doesn't know what I am asking but usually if you ask the same question a different way it will know. I recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo dot! I have it in my bathroom so I can listed to IHeart radio in the morning. I also get Alexa to tell me a joke to get my day started. It has great sound.

    I would recommend this to a friend