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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 31,085 reviews
  • Rated 5 out of 5 stars

    Echo Dot is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little device, it's always ready for when you need anything, a fact, joke, a Christmas song and even the wheather and more!!! No limit to this device!!!! You got to have it!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    Echo dot is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 Echo dots and 3 Echos on the house. We love them. The only problem is that many respond when only one is wanted. We realized that we could tenant them, so that problem has been.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have 3 all over house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful all over the house to control everything from tv to lights- bought an extra one at a great price on Black Friday- returned only because got another one as gift!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Alexa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa and love how easy to use. My son asks a lot of questions and it’s nice to finally have some help around the house lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good item. Seemed limited on what it could answer. Took back to try Google out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great assistant to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I echo that is a great assistant I would recommend this to anyone It's also fun to play with asked questions play games and find out when my orders are coming it's a very useful item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient and Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn’t the best but works grea5 for background music and Alexa works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift. It works great but does not have good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connect mine to my car. The Echo dot is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First experience with Alexa

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, maybe I'm a geek but having this little buddy next to my desk is fun. Incredible how far voice recognition has come...she never misses what I am saying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as it states. I'm learning more uses daily. The commands are always handled quickly. I love the appointment reminders & being able to request the weather on the fly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to use product. I use multiple dots across my home to control multiple products. I like how I can call my kids down from there room while using Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have one, get one. Then you’ll want several. They’re that useful. They are compatible with so many other products. We’ve created a smart home for very little cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 for my kids.... now there's no reason they can't set their alarm. All they need to do is talk to it! They love it, they even use it to ask questions about their homework.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot - Easy To Work With

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Dot is very easy to use, no complaints from me. I've even renamed my Echo Dot from "Alexa" to "Echo". My kids love the small Dot and the big Echo. Again, no complaints from me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love my echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son got me this for christmas,and i must say i love it...i like how alexa plays music for me and i can get the weather and news early in the morning...i am sure it will only get better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot is much more useful than I imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third echo product. I love the fact that I can have them play the same music throughout the house, while still being able to control lights and outlets. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great as a stand alone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use as a voice command for the Hue bulbs. Have a technical assistance request in with Amazon to resolve for a month now - at the programmer level. So for the Alexa stuff it works fine. For interacting with other devices there are communication issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for different rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an echo dot. My kids love using it. I bought them each one for their rooms this year. They love it. They now leave mine alone and go to their room to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fun device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought one for each of my childrens family and they love it. helpful with school work also. easy to set up and sounds great for music. Ready to add the larger model at my house.

    I would recommend this to a friend