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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great little echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try the smaller echo dot. It works as well as the larger version except it does not have as good a speaker. But I do understand that an external speaker can be added. The sound quality of the dot is fine for my needs which is mostly voice or background music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    for my mom and dad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hit. They love it. They are Amazon Prime customers and have easily paired it and use it all the time. It's one of their favorite ever gifts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great...most times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Echo Dot to control my smarthome switches (Insteon). It works great for this purpose. I also use it to control some of my A/V equipment using the Logitech Harmony Hub. That works well too although that is less reliable due to limitations of the Harmony Alexa skill.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    user friendly

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that this can be used anywhere in the house and works with most devices. small enough that it doesn't take up a bunch of counter space either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Spoiled!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for his room. This is very addicting and helpful. He is able to get web info/requests instantaneously ... He loves it! He actually uses it to help him on homework!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Runs our whole house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have theses fun little gadgets througout the house to operate numerous lamps / lights, play music, and entertain the kids. worth the $. Need to pair with an external speaker for sound quality, but it is plenty loud for communications.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of them and my family has had a lot of fun with it. They usually use it to play music and to ask it silly questions. It is very good at understanding what we ask.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone should have an amazon echo or echo dot! Makes a great gift and is much less expensive then the echo. I love that it blends into my room and doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift. My mom loves it and uses it everyday to hear a summary of the news, the latest weather, for music, etc. Considering getting one (or a few) of my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another echodot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire smart home eco-system is comprised of Amazon echo's. This echo dot was for the family room. Works well with the smart plugs I've installed for lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device that can add to the quality of life if you implement it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is part of the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We started with just one Alexa out of curiosity and now have 3. We are finding more and more uses for this product. It is especially good as an alarm, timer and news source.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    home assistant and toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this one! it is a good product. But does not work well for some cases, for example, user with different noise environment, and different accent. Some times the searched results are funny. Also, hope it support other languages. price is ok compared with Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    all the functionality in a tiny dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, for a handy device the echo works nice. This is our4th purchase of an amazon device, first three for our family, this for a gift, and they all work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift for my significant other. I did not realize how interactive the device was. Though it sits on his side of the room, I use it often. Ask it all kinds of questions and set alarms. The one thing I did not know was that it records the questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my teenage niece. She was so excited to ask question and request music. If $50 is your budget for gifts this is for you. You will become someone's favorite person

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for the bedrooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon echo.are a great addition to updating the technology in our home very easy to use and to understand its features and at the holidays the price point was fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a stocking stuffer gift but quickly became the highlight of the day. Quick set up and easy to use ..a ton of fun with endless uses and possible add ons.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did read the reviews of the dot prior to my purchase. As i read it does not have quite the speaker the Echo does but it does offer the ability to Bluetooth to a speaker to get better quality sound. I love it and love the updates that have been going along w/ Alexa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's smaller and works as an addition to the Echo but it's just not loud at all. All of the ads on TV are misleading. This thing is not loud enough to provide music to a room without being hooked up to a sound system. My phone's speakers are close to twice as loud. I would only buy or recommend this if it's on sale.

    I would recommend this to a friend