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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great if you have speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does all the things the echo does minus good sound. If you have speakers that you can hook up to the dot that's the way to go. If you are looking at the echo I'd recommend getting the dot and a good set of computer speakers with a sub, will prob save you some money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item will buy again and tell to friend know a

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    a good smartHome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better good product. But does not work well for some cases, for example, user with different noise environment, and different accent. Some times the searched results are funny. Also, hope it support other languages. Price good compares with Amazon Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much fun for adults and kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the echo for entertainment for both the kids and adults. Ends up the echo is not only great with playing any song we want to but also helps the kids learn new things!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. I love the access for the music and being able to switch and skip songs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy gift to give. I actually gave one to my parents this year and they ended up giving me one as well. My parents are not “techies” and they easily talk to Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sale caught me but fell in love with the product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been thinking about products like Amazon Echo, Google Home, etc So when the Amazon Echo went on sale recently, I immediately bought it and now I love it and use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT DEVICE FOR AN OLD GUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE LOTS OF ENJOYMENT AND FUN PLAYING WITH MY NEW ASSISTANT ALEXA. SHE ANSWERS MOST OF MY QUESTIONS. ALSO, ALEXA WILL GIVE DIRECTION ABOUT USING MY DOT. I BOUGHT TWO DOTS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Came back for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one a year ago as a gift. It has proved so helpful that I bought a second one on sale to put upstairs. Now I have on demand music throughout my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and connect to other gadgets like my ring door tells me motion detected,hooked with fire stick my amazon account this thing is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First seen this device with my father in law and had to purchase one. Good product from amazon. Mainly use it for background music throughout the day and night. Good devise overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is very good for a product this small, definitely fills the room at only mid volume levels. I have the Echo, Tap and Dot and recommend them. Only catch is to be advised that you cannot stream the same Spotify account on more than one device at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gave the smart home a try, liking so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at getting one of these, but given the inexpensive sale price (and reward certificates), I gave it a whirl. I only rate it a 4 since I've only explored a small amount of capabilities, but so far, I am liking it on my way to loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect assistant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for ourselves, as well as teen friends, who loved them! Alexa is so helpful, for alarms, reminders, timers, playing music, games, etc. Very happy with purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a dot and a product that had Google assistant. Compared to the dot Google assist is funnier, more creative and less robotic than Alexa. I also could use the Google assistant spotify free app where as with the dot, Alexa said I needed a premium spotify account. I returned her and have adopted the Google assistant.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter. It does what it is expected and more. No complains.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 2nd Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing. Slowly putting them around the house and they have changed how we interact with things. Lights, TV, thermostat, etc are all controlled by voice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works as you would expect! Highly recommend - smaller speaker not the best model for music listening. The big one is the way to go for music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Way better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this turned out to be way better than I expected. We bought one of these for a gift exchange and when we helped set it up it was so awesome we bought another one for ourselves .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friemdly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so easy to use, and I love how I keep getting update emails with new suggestions on questions to ask and it's new capabilities. Alexa is very entertaining!

    I would recommend this to a friend