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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the speaker was a little louder, but I knew it wasn't that loud when I bought it. Easy to connect and listen to music. I really like the traffic function on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works hand in hand with my sonos and hue , AND you do NOT need a sonos one for it to broadcast through your existing sonos, the best part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to try out this new technology. I love it she can hear me across the way Which is great cause I can ask for time weather etc while I get dress for work in the am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa is one smart cookie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DOT is an awesome into toaking my home into a smart home. Controls my Hue bulbs without any issues. Easy setup for anyone to use with smart devices. App works flawlessly to. Just wish it could recognize my phone and then play music from there.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Full Featured and inexpensive Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Dots here and are buying more as presents for Christmas. There are various skills available and I know there will be more to come since anyone can submit a skill for possible publication. Fun, priced right, (fairly) new way to automate your home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Echos to my ecosystem to extend the ability of Alexa to every room in the house to be able to control my smart devices using voice controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Echos to my ecosystem to extend the ability of Alexa to every room in the house to be able to control my smart devices using voice controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Dot delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in a small footprint. Hooks up to my security system and Nest thermostat via wi-fi and plays any genre of music I want from Amazon Prime. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home "toy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the alexa dot is a fun home "toy" and it will probably continue to improve over time, as the Artificial Intelligence capabilities expand, and as the Internet of Things (IoT) are easier to connect, or we all get on the band wagon. Since we don't have a lot of home devices connected in our house, we can't do all of the cool things like use Nest for managing our heat and lights. But we do use alexa for music, shopping, calendars, some recipes (that's a little rough around the edges yet), the news and weather reports. We wish she had a bit of "Watson" in her and could answer more questions, but i'm sure that is coming! The apps are interesting, you just have to set everything up, and the grocery app is a bit unwieldy, but what do we expect? magic? We like it, enjoy it and are using the dot regularly. I am a Best Buy member, but just could not find my card while writing this review. sorry!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! At this price, every home should splurge for one! Especially if you have Amazon Prime, there is no reason not to have this, as it work better with Prime.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great addition to my home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My echo dot is the best thing ever. Who knew that something so small could have such great sound. My husband laughs because I tell him Alexa answers me better than he does

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alexa is great easy to use and very helpful - main reason i bought her was in case my wife fell and could not getup when i was not at home she could have me called

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for its size. The sound is not as good as their taller variant, but I did not expect it to be better. It is a good addition to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looooove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alex a. I have multiple dots and they co trip everything! Makes it easy to come home and she is super fun as well. Get her to play 20 questions she is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great and answers questions, cues up music. You do have to learn how to ask your questions in a format she understands. The speaker is the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A excellent addition to the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the echo Alexia and wanted the dot for the bedroom and bathroom and garage. The dot is perfect for these areas. I love the Echo...big or small!! Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Alexa! she helps me with cooking, spelling, math, definitions, to playing music. I lose my phone and she finds it for me. I'd be lost without her.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazon ech o is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon has done it again. we have one is almost every room of the house. there is always someone to talk to and it's fun to get facts and/or music wherever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a exchange but are keeping it since we don’t need to gift it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love this for my shopping list

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa for shopping list, playing music, To Do list. Wish it did more, like read my apps on my phone and start them, like Stitcher app. so while I'm cooking I didn't have to use my hands to stop and open the app. It's coming along though and is fun to use.

    I would recommend this to a friend