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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three for a promotion BB was having at the time. Alexa is responsive and once you pair it with your smart plugs, services are very convenient. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Echos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was number 3 for my house. Have bought 9 for gifts, I don’t trust Amazon, are they spying on everyone? Possibly, but the functionality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who is on the autism spectrum. It is very helpful with reminders, communication, spelling and getting info from the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a regular Echo, but wanted something in an upstairs bedroom, the Dot was perfect! Alexa can wake you, time your plank and play your meditation!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa understands more than Siri in my opinion...I don't know if that will change with Apple's new HomePod or how it compares with Google's offering. Will have to see.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one for my wife for Christmas--used it so much I had to buy my own I use it every night to help me go to sleep--ocean waves, soft instrumentals, nature sounds, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is fantastic! I use it in the kitchen to answer day-to-day questions and sometimes connect it to a Bluetooth-enabled wireless speaker to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saving a lot of stepa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calling the kids to a meal, checking on activity and many other reasons to talk to someone down stairs! The echo dot and Alexa are my favorite new products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for any room in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device can be used in any room in the house and it's easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing Amazon Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is small in size but great in quality. It works great in any room of our house. It also works in conjunction with our other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm new with Alexa but I love her already.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm learning more about what she can do everyday. She works great with products I already own, but now I'm eager to add even more compatible products to my home!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Echo Dot is great! Alexa is full of excellent suggestions and wonderful information. And, she even tells me she loves me occasionally! How can you beat that?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is amazing and can understand our inquiries even though family members tend to ask questions in different ways. The sound is pretty great for its size too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't impressed. But as Alexa gets to know my voice and commands, it works great. Getting another one for the second floor and basement in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th dot I have bought and my 5th echo product and they all work great and are improved all the time. My favorite until the Apple HomePod is released.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun. Learni g more daily. Plays many games and has many fun skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Say Alexa, limited collections like music but max it will try if available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd one....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, especially when on sale. I use them for multi-room audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make life a little easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First step to making your house a smart home! Ask Alexa, and she delivers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful added device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this product. I hope she continues to keep getting smarter.

    I would recommend this to a friend