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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My wife's favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot was on sale --- $30. We wanted to have something simple for music and information. Alexa is good and was easy to set up. Now to learn all she can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Addition to the Connected Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have other connected devices and this one was flawless to integrate into our ecosystem. My wife loves how easy it is to use and helps while hands are full or dirty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how to review as it is an Xmas gift. CNET gave it good marks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Echo constantly- as a timer in the kitchen, weather information, NPR in the morning. My son uses it to check his math homework in the evening. Great device!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and really responsive my voice commands, though I'm still learning the proper way to phrase things Alexa will recognize. So far, I really like the device

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    What a great gadget!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is so much fun, very helpful, fills my home with music but needs a hearing aid! Last night I hurt her feelings by scolding her for not responding when she was only 2 feet from my head. But when she does respond. She is the perfect housemate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic little smart home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart device is really convenient for my daily routines. The device doesn't do much on its own; you enhance its abilities by adding "skills" to it through the Amazon Alexa app. Some of the skills include a Starbucks reorder skill, which reorders your favorite drink at a selected store, or the Lyft skill, which can order a Lyft to your address right away. Before adding skills, the Echo Dot has features like the ability to play music through Prime Music (or Amazon Music Unlimited if you are subscribed to it), order items from Amazon, set alarms and timers, or listen to a daily news briefing that includes your favorite news sources. At $50, the device is a fantastic way to dip your toes into the pool of AI and smart home devices, though I do wish the cost of the device was less. They would certainly sell many more if the price became more attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Questions, Answers.. Does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, but after giving it a test run, kept it for myself. Great for asking questions.. And playing music. Love that Alexa is always listening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to install and to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to home router and interfaces Pandora.I am. using the DOT along with the ECHO to play music throughout my home. Everyone wants to converse with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a teenager and she loved the dot. It can function as the speaker for a smaller area. Love the speech recognition and how easily it picked up accents

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Our third Alexa product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son's room so he can listen to music, set his own alarms and use all the other features Alexa provides. He has been very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Does well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does everything echo does except the speakers are poor. It is perfectly priced to use with a good Bluetooth speaker. I have echo in my bedroom as a stand alone (great speakers)and dot in my living room paired with a great Bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for a gift exchange and it was definitely the gift that was in high demand and everyone wanted to steal. Great product and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gadget that everyone needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo dot is fantastic. Alexa gets smarter by the day, and the functionality is really neat. I use it mainly for the music/news/and weather. Great for kids also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Freebie with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd generation is out and it is reasonably priced. I received this as a freebie with another purchase so what's not to like? Obviously I'd buy the new generation one, but this works just fine and price cannot be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent addition to my smart system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my smart system. It was very easy to install, the instructions were easy to follow. This is a great device at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them! My 3rd one!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my 3rd echo dot. Love them!!! Great for our smart house with lights and thermostat. Great with a firestick to control your TV. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly good sound for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised by how good the sound is for size of the dot. I not going to say it is great sound but it was better then expected. Alexa is a decent AI as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music and weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my Dish Network as well. Tells me the weather in the mornings. And works great with my amazon Prime as it gives me music while I clean house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Got two of these for the holidays as gifts for my parents and inlaws.

    I would recommend this to a friend