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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot delivers as promised. What fun to have Alexis respond to your every command. Especially useful for playing music from Spotify on our Bose Mini SoundLink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd one for expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Echo dot, and got this second one to have in another room. Great for controlling lights and different devices, plus getting info.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent for Home Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa isn't a treasure trove of information as the commercials make her out to be (which is my reasoning for only 4 stars), but controlling/setup of home automation products like Philips Hue, Wemo, Nest couldn't be much simpler. Absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this hooked up to my nest and smart lights. I say some specified words and it turns up or down or on off... Perfect... Also plays music when you ask...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly good sound for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised by how good the sound is for size of the dot. I not going to say it is great sound but it was better then expected. Alexa is a decent AI as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music and weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my Dish Network as well. Tells me the weather in the mornings. And works great with my amazon Prime as it gives me music while I clean house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for timers, scheduling, questions, and controlling smart devices !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First experience with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought because of reviews and a special. Very satisfied. Glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was, at first, skeptical about this item. But find it to be extremely useful and entertaining. So much so, that I purchased another one for use in my garage/workshop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Amazon line!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have echos in every room of my home and they are awesome and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Affordable way to start a Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A key component to starting a Smart Home system is somehow getting the devices to work together. The Echo Dot is the most affordable and convenient way to control devices such as your smart thermostat and light together. By enabling different "skills" on the Dot, you can simply tell the Dot the increase the temperature or turn on your lights. Aside from controlling your smart devices, you can listen to music and order from Amazon. There is a lot this little device can do. I have bought 4 and placed them in key rooms in my house so that I can "talk" to the Alexa interface no matter where I am in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can ask practically anything and they will give the correct answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than when it was new

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my first pair of Sonos 1 speakers. Unfortunately, the Alexa commands were too long and complex to make using it worth the trouble. The Echo lived in the garage streaming music to some old computer speakers for a while. Then we purchased a new Sonos Move speaker and I discovered the new Groups feature and I was able to re-integrate the back as Sonos controller. I just added a gen 3 echo for better Alexa coverage my wife really likes music/voice control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got it free with purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get it free with purchase, then go for it, otherwise spend a bit more and get the 3rd generation as it has a better sound and look.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and really responsive my voice commands, though I'm still learning the proper way to phrase things Alexa will recognize. So far, I really like the device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic little smart home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart device is really convenient for my daily routines. The device doesn't do much on its own; you enhance its abilities by adding "skills" to it through the Amazon Alexa app. Some of the skills include a Starbucks reorder skill, which reorders your favorite drink at a selected store, or the Lyft skill, which can order a Lyft to your address right away. Before adding skills, the Echo Dot has features like the ability to play music through Prime Music (or Amazon Music Unlimited if you are subscribed to it), order items from Amazon, set alarms and timers, or listen to a daily news briefing that includes your favorite news sources. At $50, the device is a fantastic way to dip your toes into the pool of AI and smart home devices, though I do wish the cost of the device was less. They would certainly sell many more if the price became more attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Echo constantly- as a timer in the kitchen, weather information, NPR in the morning. My son uses it to check his math homework in the evening. Great device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Addition to the Connected Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have other connected devices and this one was flawless to integrate into our ecosystem. My wife loves how easy it is to use and helps while hands are full or dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My second Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these a few months ago and found that I use it in two locations but only had one device. Easily solved by a fathers dad present for my second one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Questions, Answers.. Does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, but after giving it a test run, kept it for myself. Great for asking questions.. And playing music. Love that Alexa is always listening.

    I would recommend this to a friend
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