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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Echo Dot & Alexa. It has almost become family night everyday as we all ask Alexa every question imaginable. This is the best Amazon has done!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved it so much I bought another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it, one of the few products that is better than anyone has told you. Bought this one for the kitchen, now I can listen to music/Podcast/Spotify and Pandora.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as loud as alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for a small room but hardly as clear and as loud as alexa

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Fun and useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy asking Alexa questions, giving her commands and managing music with blue tooth. The echo dot works a advertised and it's a great tool / toy to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to setup. Elegant look, yet discrete to tuck away. I enjoy adding items to both my to do lists and calendar without having to write down anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Echo Dots, one for myself and one for my Aunt. They’re so easy to use and the variety of things it does is awesome. Easy setup and instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dots are nice to place around the house. I have one on each floor.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My Echo...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She plays my favorite music at just the right level before drifting off to sleep. I can get my weather and news updates. I can even asked for a joke to cheer me up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product, makes things easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the echo dot since i have a prime account. Its awesome, plays whatever music you request. It answers questions and very easily syncs with other wifi devices.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter's room and it is perfect. It does all of the cool stuff that the Echo does, but not as loud. It is perfect for her small space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite new toy. She tells jokes.. weather.. time.. sets alarms.. turns on lights.. TV's.. crock pot.. whatever I plug into it.. sooooo awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great addition to my smart home gadgets. I use it with my pc, iPad, oil diffuser and amazon fire stick, on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it. Intuitive and intelligent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa responds to my command quickly and understands what I ask. She's smart, intuitive, and can be humorous, if asked the right questions. Definitely a fun gadget.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quick Answers Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Instead of running to a computer or my phone, I can get a quick, easy responses from Alexa with questions I have. It also plays music on the spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for voice control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with smart plugs, smart switches and smart thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White looks sleek, This was a great buy for the kids, since they have a lot of technology in there room, they can play music and do so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is great fun and really nice for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had much time with her, but Alexa is really fun and works great with my Pandora to play any station I choose. They also made great Christmas gifts!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loads of fun and terrific with playing music!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had much time with her, but Alexa is really fun and works great with my Pandora to play any station I choose. They also made great Christmas gifts!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Auntie of the Year!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my nephew's wish list for Christmas was the Amazon Firestick HD...this was the bundle by BEST BUY!! He loves it and I am very happy with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fun.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first chance to use a voice controlled device that answers questions, plays music and controls other devices. It does everything I thought it would and I like it.

    I would recommend this to a friend