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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can do wonders that you tell it to. You just tell it what you want to know and it answers you. It’s great. Sounds awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you teach it some of the skills as well as it learns your voice, Echo is very responsive, and makes a nice connection with your different apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works well and i like that I can connect my own speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa! I mostly use it for making lists and setting timers, but it's very helpful when you have your hands full or can't find your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it hooked up to Spotify and it’s awesome. Being able to tell the device commands works so easy. Smart lol speaker for a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grea gift item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, entertaining item. Gift for grandchildTen and family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot does a great job plugged into my sound bar in the bedroom. Not as good with information like my Google unit but very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Meets all my needs and easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk To Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 Amazon Echos of which 2 are Dots. They are so much fun, and well integrated with so many other products in my home: Wemo plugs, Lutron switches, ADT Pulse alarm system, Sonos etc. I enjoy the flexibility when cooking to use this for information and alarms, it settlse a fair amount of inquiries about innoucous information - Alexa when did WWI end, Where is Santa, How many records did the Beatles produce, what is the weather, how far is it to the north pole? I wouldn’t be without them! So now I give them to friends as gifts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of fun-great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo, I actually want to get two more. Why the 4 stars you ask? As amazing as it is, there are issues. Alexa doesn't respond when she's playing music. Guess she has a hard time hearing while playing. The skills are good but there are not very many and you have to enable them and then remember what skill to use. So say I want know how to get ink out of the carpet. I have to say Alexa ask good housekeeping how to get ink out of the carpet. Why can't I just ask ask her directly? If you do she'll say I can't find what your asking. Want drink ingridents you have to ask the bartender app and know what it's called. So it's still so so worth getting. I love the music ability even though she gets confused about my playlists. Once you learn how to use Alexa it's ok and lots of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for light automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this device to work with hue as well as Cree nest thermostat Sonos system as well as neato robot vacuum. Love it everything works like it should

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite gadget ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommended. Makes my life easier. I have it more than 1 year and I love it. Combined with smart bulbs and plugs they are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Innovative product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great product at a great price. The echo dot does all kind of things. It is like a personal assistant and bluetooth speaker in one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works kids like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids mostly use it for games and playing music. Useful for getting quick facts when you need them or proper measurements when cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    THESE ARE AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use mine every day to turn on or off my lights tv even my thermostat all from the comfort of my sofa. And it can tell me jokes. win win

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the entertainment. I changed her name to Carmen Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool, but only if you have streaming services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buddy got the Amazon Echo as a gift and it was cool to see in action. I thought the Dot was much of the same guts but just missing the Bluetooth speaker, which it is but there is another caveat, if you want music you have to subscribe to a premium music service. You cannot use the Dot to stream music from your phone. The dot makes a Bluetooth connection to an external speaker and then uses wi-fi to connect to a music service. This should have been intuitively obvious to me when I thought about the device but I was caught up in the 'wow this little thing is cool' mindset. If you subscribe to spotify, pandora, or Amazon music and that is your preferred music source, you will love this thing, if instead you prefer your own music and playlist, get the Echo (which is very cool BTW).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great for things like setting timers and reminders. Great for adding things to lists without having to write them down

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon is still ahead of the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is a marketing tool, but it is also quite useful. I listen to music mostly but also to ask Alexa questions and add items to my shopping list.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tons of fun, very practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true product for a geek. I actually bought 2 dots, and two echos. Very happy - also bought the Hue starter kit for white - again, geeky as can be.

    I would recommend this to a friend