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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you teach it some of the skills as well as it learns your voice, Echo is very responsive, and makes a nice connection with your different apps.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great smart Echo dot for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with the echo dot.We have 3 throughout my home. They are so small you hardly notice them.Oh ya,and they're smart.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    I love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I keep it in my kitchen. Perfectly matches my gray kitchen. Volume doesn’t go as loud as my echo but I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun item even for non-techies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no ambition to have a "smart home" so we make limited use of the device, but enjoy easy listening , weather updates and having other queries answered with such convenience. And, not a big financial investment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great for things like setting timers and reminders. Great for adding things to lists without having to write them down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of fun-great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo, I actually want to get two more. Why the 4 stars you ask? As amazing as it is, there are issues. Alexa doesn't respond when she's playing music. Guess she has a hard time hearing while playing. The skills are good but there are not very many and you have to enable them and then remember what skill to use. So say I want know how to get ink out of the carpet. I have to say Alexa ask good housekeeping how to get ink out of the carpet. Why can't I just ask ask her directly? If you do she'll say I can't find what your asking. Want drink ingridents you have to ask the bartender app and know what it's called. So it's still so so worth getting. I love the music ability even though she gets confused about my playlists. Once you learn how to use Alexa it's ok and lots of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for light automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this device to work with hue as well as Cree nest thermostat Sonos system as well as neato robot vacuum. Love it everything works like it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool, but only if you have streaming services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buddy got the Amazon Echo as a gift and it was cool to see in action. I thought the Dot was much of the same guts but just missing the Bluetooth speaker, which it is but there is another caveat, if you want music you have to subscribe to a premium music service. You cannot use the Dot to stream music from your phone. The dot makes a Bluetooth connection to an external speaker and then uses wi-fi to connect to a music service. This should have been intuitively obvious to me when I thought about the device but I was caught up in the 'wow this little thing is cool' mindset. If you subscribe to spotify, pandora, or Amazon music and that is your preferred music source, you will love this thing, if instead you prefer your own music and playlist, get the Echo (which is very cool BTW).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Innovative product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great product at a great price. The echo dot does all kind of things. It is like a personal assistant and bluetooth speaker in one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talking to Alexa makes it more than easy to play my music from multiple apps and music sources. Always gives updates and was a breeze to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play practically any song I want on demand, and get answers to almost any question I ask. Connected seemlessly with my bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amzon echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alex she all the entertainment I need when I cook.she sing to me make jokes.if you don't have one, you need to get you one. IT's A MUST!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A great first-Alexa product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great entry level product to enter the world of Alexa and making everything a “smart” product. Yes the sound isn’t that powerful but you’ll hear her answers fine. Great for a bathroom or small kids room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon is still ahead of the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is a marketing tool, but it is also quite useful. I listen to music mostly but also to ask Alexa questions and add items to my shopping list.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tons of fun, very practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true product for a geek. I actually bought 2 dots, and two echos. Very happy - also bought the Hue starter kit for white - again, geeky as can be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. You can ask it most anything and it will give you the answer. It pairs nicely with my bose speaker, you do have to turn the speaker on.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazon - Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this out not knowing what to expect. So far really good and great price to. Like a digital assistant. If you don't have one, buy one.....soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa can answer most questions. Great for checking weather in areas where our grand kids live and for places we want to travel.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Ale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have four of these in different rooms of the house and they pair easily with my Bluetooth speakers - very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is extremely easy to setup. I am currently using it to control my lights (both indoors and outdoors) and my thermostats. Great buy.

    I would recommend this to a friend