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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thought it would be useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my using this more and more each day. Simple operation and control. Once you learn phrasing it’s like talking to another human.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New to Alexa but impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning how to use Alexa is half the fun ! I love that I can get reminders for many tasks and I am eager to learn more !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice for multiple room use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo in the kitchen, the room most often used. The Dot is in the living room. Works almost as well as the Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun addition to our home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our amazon Echo Dot was so easy to setup and begin using. Fun to have conversations, ask questions and control our connected systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine my life without Alexa now that I've experienced having her... it's as simple as that ladies and gentleman, five stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gift for my parents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my parents who are in there late 70's they seem to like it. The shopping list, music, weather are the most used. They are still learning. The grandkids play with it too when they come over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the echo dot for a week, but so far so good. It takes a little programming. If all goes well, may add more to the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything the full echo does, though the sound admittedly isn't as good. It's good enough for secondary rooms though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an 84 years old Mother. She really loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for my daughter that has troubles falling asleep. She can pick the sounds that make her fall asleep fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable Smart Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable smart device that can easily play music to my Sonos speakers. Microphone is sensitive even with background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome smaller Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I really only use it for weather and news and for musician interval training, but it is really handy and a great size for the office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it works great, and was pretty easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little product. It was purchased as a Christmas gift for my husband. Great for weather reports and playing music from his iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun product.Enjoyed and used by entire family.Can answer questions about the weather,Play music and answer some trivia questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for my dad at xmas and was easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad at xmas and was easy to set up. The Amazon service was very good and it appears to learn the voice commands quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be purchasing more for the entire house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching a couple of reviews online, I was sold to take the plunge on this device. Very sleek and minimal design to place anywhere in your home. Prompts you to connect to Wi-Fi via the Amazon Alexa app and the set up is a breeze. after that you can personalize all the skills you can teach to Alexa and you'll have an amazing digital assistant. I'm not one to use voice assistant on my phone, but after using the Echo Dot, I find it very useful. This device is also an entry way into all of the other smart products out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a necessity but once you have it so convenient to use your voice to control lights, music and even order pizza and amazon products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good addition to put with my original Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for first timers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my nieces for Christmas and they love it.

    I would recommend this to a friend