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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bought three for christmas presents and every one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Christmas presents and the people LOVED THE DOT. Might do it again next year. It is a gift that is sure to please. Trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the built in speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this one to replace my 1st Gen. I had it connected to a small speaker. It sounded good but wanted it to be less of a foot print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun addition to our home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our amazon Echo Dot was so easy to setup and begin using. Fun to have conversations, ask questions and control our connected systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gaget to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you can a list and do reminders without having to physically writing them down. I am still exploring all of the uses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for reminders

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is amazing i use her for reminders, music, and much more i would Definitely recommend for children

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thought it would be useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my using this more and more each day. Simple operation and control. Once you learn phrasing it’s like talking to another human.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I am enjoying my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Echo. Getting the weather, traffic, and her charm. She is funny. My children play games with it. The only complaint i had was that it was supposed to be delivered on Wednesday but I didn't receive until Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Free Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I love it, my whole family loves it. Something I wouldn't have bought for myself but was glad I received it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine my life without Alexa now that I've experienced having her... it's as simple as that ladies and gentleman, five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the echo dot for a week, but so far so good. It takes a little programming. If all goes well, may add more to the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with all our smart phone plug-ins. Speaker is loud for it’s size. Alexa replies every time she hears her name. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and listens better than expected. In small places I don't even have to yell or speak louder, very uncommon for Alexa to not hear me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Echo Dot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received our Echo dot with the purchase of Door Bell ring. Sound on this works great, no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little product. It was purchased as a Christmas gift for my husband. Great for weather reports and playing music from his iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun product.Enjoyed and used by entire family.Can answer questions about the weather,Play music and answer some trivia questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for my dad at xmas and was easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad at xmas and was easy to set up. The Amazon service was very good and it appears to learn the voice commands quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son. He loves it. Alexa works well and answers whatever questions he has. He uses it mostly to play music, but he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it works great, and was pretty easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexia. Great for music, information, traffic control and shopping lists. Just a fun tool. All family members are able to use the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an 84 years old Mother. She really loves it.

    I would recommend this to a friend