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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa a lot, she is very convenient and clear to understand. The sound is great for music and helps me with alarms in the morning!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as google mini. Need more cheracters for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 for Christmas. My kids rooms are next door to each other and they love them. They ask a ton of questions, play music, ect.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can't go wrong for the pice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a personal voice assistant you can't go wrong here the price is perfect and the capabilities are endless alexa is always learning

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2nd generation Alexa until the 3rd generation came out then I ordered me a replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works my tv home theater Phillips hue lights perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Instructions are very easy to understand by the use of layman's terms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tool for your smart home. Lots of options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product says what it states it will do no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10year old daughter for Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to talk too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for questions math problems and intercom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Dad for Christmas, and my Son loves to play with it very kid friendly and easy to use! I plan to buy one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first Alexa device, i'm hooked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first Alexa device I bought to see if I would like it. Im hooked and my whole house is not Alexa, every room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Amazon Echo/Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music sounds great and plays so many different kinds of music --we have lights on smart plugs and they work great with Amazon Echo/Dot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, only wish it had a alphabet app for toddles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Amazon Echo Dot. It's so convenient. I'm in the process of making my home a smart home and it has been great.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Hello All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo has turned out to be a lot of fun. Set up leaves a bit to be desired, but that smoothed out. Should be getting better all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice addition to the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having Echo in the house decided to get the Echo Dot for downstairs. Also purchased another unit for a Christmas gift for another party. They received the Google thing also, but we will see what they like better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by no means tech savvy . I'm 50 and with failing vision and a knack for losing my glasses I discovered this little gadget while desperately searching for the Bible on audio ! And voila! my prayers were answered. All I have to do meow is say " echo read my book " and I can hear the Bible right where I left off , being read by my favorite actors all thru my apartment. Since then I've found many other uses for my echo, but this us my favorite feature. Love it , get yourself one snd see for yourself :) signed , one happy granny !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great but wasn't for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is awesome, especially at $40 or $50. You cannot beat that price for such a great product. But I had to choose a side and I went with the Google Home. The Echo Dot is still a great product for many people.

    I would recommend this to a friend