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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Home Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart device used for Information, Playing Music, Smart Home devices and so many other things. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SIZE BUT IT DOESN'T COMPROMISE THE QUALITY OF THE SOUND. LOUD ENOUGH FOR AN ENTIRE ROOM OR FOR THE OFFICE!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    this is my 4th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it specially now learned you can give a command for all of them as the same time. thinking of getting a Roku with Echo

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about the Echo dot, i got it for the garage and it works perfectly. I would highly recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves Alexa. It even understands my 3 year old grandson. We've automate our home from lights, sockets and locks. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as part of my white elephant gift. I have an echo plus that I love so I knew it would be a hit and it was.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Have one in every room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little things have great sound quality. You can't believe the bass that will come through them. Alexa is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is awesome...... I control my lights and thermostat...... tells weather and jokes ......it's like you own personal assistant

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this technology. Love setting timers, playing music and just asking it random things. Useful and fun! Nice design too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to connect with stereo so I can control my music. It exceeds my expectations! Simple to set up and use, great job!

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Like it but barely use it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first, but kept disconnecting from my WiFi, and also kept answering to the Alexa commercials. When it works, it’s great, but hate having to reset it up all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great digital assistant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keeps me entertained in my kitchen where I can play my favorite music while coolking and a very practical companion in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life so much easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. I purchased many as gifts. I get regular notifications of new uses for my Amazon echo devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo dot - it's so easy to use and it gives me great information each day. Would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun to have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little unit is fun to have and keeps playing music as long as the internet is stable. Love having it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an okay device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will answer questions, keep your calendar, remind you of dates and sound alarms. The problem is all the other things like the light bulbs and things that control things in your home are very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Cheap thrills!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for different rooms. I like that they have both a audio jack and Bluetooth, but you can only do one at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplifies life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is just amazing, I now have a total of 5 echo dots and 2 main units. Every morning Alexa gives me my daily briefing, let me know how my route is for traffic and what I can expect for the weather. She also controls my lights and helps me come home to a lit house before I get in. When helping my 13 year old son with home work, she almost always knows the answers so we can double check his work. When it is time to fish, I simply ask her for the high tides in my area and she always knows them right to the minute.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A new generation of communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very functional device which can easily be used as a convenient music source as well as a Verbally controlled reference center. The more you use it the better it learns your preferences and your language

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Christmas present to me. I absolutely love it. So easy to check weather, hear my favorite music or a corny joke.

    I would recommend this to a friend